Reviews (401)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly effective for COD-heavy stores, reducing fake orders and RTO losses with OTP verification, COD confirmation, RTO intelligence, and PPCOD checkout. They report smoother, higher-converting 1‑click checkout and appreciate customizable COD rules, fees, pincodes, and partial payments. Many call it a gamechanger that integrates smoothly, with onboarding made easy by prompt, patient support via calls, WhatsApp, and Google Meet.

January 22, 2025

Shreya has assisted me about app and connection to shopify and its easy to connect and working well

Spice Nest
India
About 16 hours using the app
Edited January 24, 2025

We were reached out by Niharika kokkirigadda from Gokwik regarding the KYC and further process of Integrating Gokwik with our website. She was very helpful at every step making sure that our problems are solved immediately. Thankful to her for all the services.

Kozmetyx TTL
India
About 2 months using the app
January 17, 2025

Amazing app and the team also working very well and co-operative
Hassle free work

Thank you team gokwik

Specially Mr Deepak who was very active for integration and for support

NixaStyle
India
About 1 month using the app
Edited April 28, 2025

Horrible app...from last 3 months they have only been rotating mails...without solution

skinside
India
3 months using the app
January 8, 2025

The app works really good. The support team is great. I required prepaid COD and it is helping my business a lot.

Nitorious Atelier
India
29 days using the app
Edited January 23, 2025

Great...Quick Implementation by Deepak.
KYC process is bit hectic

AKELION
India
About 2 months using the app
November 23, 2024

Shreya, a team member of Gokwik, helped in every possible way and i love the customer support by the team. Thanks a lot

CoolCases
India
About 12 hours using the app
October 25, 2024

I recommend call service. please make it available. I talked in chat for 1 hour but didn't get any solution. when connected via google meet I got solution in only 5-10 minutes. so, helpline number is most need.

Blue Buddha Publication
India
About 22 hours using the app
October 18, 2024

Support is Good , explain well and give solution also

Charya Ayurveda
India
About 18 hours using the app
Edited October 28, 2024

Saaransh did a wonderful job.. Thank You

TheSockStreet
India
About 1 month using the app