Kwik COD & Checkout

Initially, I had a frustrating experience with the Gokwik app due to a delay in KYC verification, which led me to leave a negative review. However, within a few hours, I received a call from Mr. Maus, who personally took charge of the situation.

He promptly coordinated with his team and ensured that the KYC setup the same day and Gokwik implementation was completed smoothly across both my websites. I truly appreciate the quick response, professionalism, and dedication shown by Mr. Maus and his team.

While the start was rocky, the way the issue was handled shows that Gokwik does care about its customers. Grateful for the support and now very satisfied with the service.

Excellent Support and Smooth Integration!

The GoKwik team was extremely helpful and patient throughout the entire process of setting up the checkout on my Shopify store. They guided me step by step, answered all my queries promptly, and made sure everything was configured perfectly. The support agent was kind, professional, and very efficient — really made the experience stress-free for me.

Highly recommend their service for anyone looking for a seamless checkout experience with excellent support. Thank you so much, GoKwik team!

I have been using this app for almost a month now and I can vouch that this is one of the best app for this purpose. After the initial hiccups in installing and activating this, wherein the Team was very supportive, esp. Nikita who made sure that the process goes smoothly. This app has been very helpful in reducing fake orders and cart abandonment.

GoKwik PPCOD has been a gamechanger for us, The checkout page really helps reduce RTOs and COD-related losses, making the whole process more efficient and cost-effective. A big shoutout to Thalari Sunil Kumar, he was super responsive, guided me smoothly through the KYC process, and made the integration hasslefree. Great support and a solid product!

We are not using the app due to an internal decision to offer multiple payment gateways but giving 5 stars as the functionality of the checkout itself seemed good and the problems in uninstalling the app were promptly resolved by the support team despite them not being sure of the possibility of future business. Will be open to using this or any other service from GoKwik in the future as well.

Customer support is really poor! Our KYC has been pending for last 2 months, the person in contact from Gokwik team has been responding very slowly. It takes 4-6 days to get a simple response. They reject KYC without any specified reasons, even after multiple submission of the same document in the required format. We are frustrated, unable to move ahead.

Persisting issue on KYC submission due to automated system which is detecting anomalies. Yet no response or resolution despite promising resolution within hours.

We cannot use it for 2 months because for the past 1 month waiting for KYC approval, and every time they say someone from the KYC team will call or mail you. Dont know if some major issues there how many days they will take to respond

After setting up, when customer is clicking on BUY button, a white screen is appearing. When I make the support agent understand the problem he told me to raise the concern with another team and he cannot do anything not even transfer the query. Very unsatisfied, wasted by 2 days of operation for this app.

I've been using Kwik COD & Checkout, and it's an excellent app for setting additional charges on COD orders. It allows us to apply different conditional COD fees based on order value or specific collection names, making our checkout process more flexible and efficient. The support team is also very helpful. Highly recommended!