Reviews (401)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly effective for COD-heavy stores, reducing fake orders and RTO losses with OTP verification, COD confirmation, RTO intelligence, and PPCOD checkout. They report smoother, higher-converting 1‑click checkout and appreciate customizable COD rules, fees, pincodes, and partial payments. Many call it a gamechanger that integrates smoothly, with onboarding made easy by prompt, patient support via calls, WhatsApp, and Google Meet.

September 3, 2024

Good alternative to Shopify COD, helps with hiding COD for certain products and conditions.

Great support staff

Ember
India
1 day using the app
September 2, 2024

This app is now the best option as Advanced COD has been disabled. I had a few issues initially but Pankaj and team sorted it out even though they had a tough weekend due to the rush of businesses flooding to get onboarded on the app. I am satisfied with the implementation and looking forward to future updates. Kudos to Pankaj for hand holding us through our issues and explaining it in detail. This app will enable us to increase conversions through their vast database and enable us to process COD orders seamlessly and securely. Its a no brainer for all COD needs!

NV Agencies
India
About 2 months using the app
Edited February 25, 2025

Did you know you have the most third-class support team? We activated GoKwik payments on our website and started getting errors. When we contacted support, one agent told us that our KYC wasn’t completed. Later, another support agent confirmed that our KYC was actually completed but refused to assist with the payment issue, saying he could only help with the COD feature. Extremely unprofessional and unhelpful support. Instead of solving issues, they just pass the responsibility around. Would not recommend!

Indclues
India
6 months using the app
July 23, 2024

Great UI and Ux loved the flow of customer retension, it significantly reduces RTO and COD checkouts and increases prepaid orders, loved the whole onboarding from Gokwik team, it has a very great feature where customer address are already prefilled due to their vast database, easy checkout.

Warrior Junction
India
28 days using the app
July 17, 2024

It's solved my RTO issues and helped to improve returns and fake orders.
And dashboard application is very helpful to manage activities.

The Lens world
India
8 days using the app
June 19, 2024

The Integration and onboarding process was very smooth . And after Integration I see growth in my business and this has helped me Increase my prepaid revenue. Thank you

ZELZIS
India
4 days using the app
June 19, 2024

GoKwik has resolved one of the biggest challenges faced by a customer while checking out on shopify store. No more manually typing address. the same is taken care of by OTP and the address field is automatically prefilled. It has helped customers to checkout seamlessly using OTP authentication and helped them save lot of time to manualy fill in the address, and also helped shopify store owners to increase their sales. GoKwik not only offers quick checkout option but also comes with plathora of other features that is beneficial to shopify store owners to scale their ecom. It has definitely helped us scale ours for sure.

KOR
India
About 5 hours using the app
Edited June 5, 2024

My store is live with KwikCheckout and I have observed significant increase in our conversion % due to it

GoKwik team provides great support

Most feature rich checkout product out there, will highly recommend

Webby Toys
India
1 day using the app
April 1, 2026

Worst customer support I’ve experienced. Multiple attempts to reach out went unanswered. Feels like there’s no support once you install the app. Not recommended.

Oraani
India
21 days using the app
March 2, 2026

My issue got resolved within minutes and the agent was super helpful

UPHAAR JEWELS
India
About 2 hours using the app