Reviews (401)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly effective for COD-heavy stores, reducing fake orders and RTO losses with OTP verification, COD confirmation, RTO intelligence, and PPCOD checkout. They report smoother, higher-converting 1‑click checkout and appreciate customizable COD rules, fees, pincodes, and partial payments. Many call it a gamechanger that integrates smoothly, with onboarding made easy by prompt, patient support via calls, WhatsApp, and Google Meet.

September 8, 2025

Shubhamhelped me a lot in onboarding great guyy

Bharat trading
India
18 days using the app
September 8, 2025

Extremely user friendly and efficient interface. The team is fantastic at any troubleshooting whenever needed.

Sage Saga
India
10 months using the app
Edited September 21, 2025

Good Friendly & very Proper & professional support from Shubham . Nailed it

THE FANBOY
India
7 months using the app
September 3, 2025

GOkwik is a good app and has a good customer support , helps you solve problems immediately on live chat , also support many features that help business grow and reduce RTO by providing new features

RangBhoomi
India
3 months using the app
September 3, 2025

We recently integrated GoKwik as our payment gateway on Shopify and the experience has been excellent. The onboarding process was smooth and hassle-free, thanks to the dedicated support provided by Sunil Kumar. He guided us at every step with patience and clarity, making the entire setup seamless. Really appreciate his professionalism and timely assistance.

Deenimaal
India
5 months using the app
Edited October 9, 2025

Great customer service by Manshi. Quick resolution.

PRINKTONIC
India
About 1 month using the app
Edited September 26, 2025

Customer service is top notch. Akash helped me out perfectly, resolved all the queries.

Aur
India
25 days using the app
August 25, 2025

amazing service. and the support staff is also very helpful and ready to help anytime and also quick to responce.

Decize Clothing
India
3 days using the app
August 23, 2025

KWIK COD solutions are really helpful, Kaustav has explained everything in detail and we could solve all in one call.

ZION Kids Wear
India
About 23 hours using the app
Edited September 9, 2025

Very help full support team. I like the clear an concise way of conversations with the support team (Shubham).. Thanks

Popcorn & Company
India
19 days using the app