Reviews (401)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly effective for COD-heavy stores, reducing fake orders and RTO losses with OTP verification, COD confirmation, RTO intelligence, and PPCOD checkout. They report smoother, higher-converting 1‑click checkout and appreciate customizable COD rules, fees, pincodes, and partial payments. Many call it a gamechanger that integrates smoothly, with onboarding made easy by prompt, patient support via calls, WhatsApp, and Google Meet.

August 21, 2025

Good support from Swati. Helped in resolving installation queries.

Oxido
India
16 days using the app
August 14, 2025

swati was really helpful thanks

kaha.shop
India
5 days using the app
August 13, 2025

The company KYC was stuck for months but Sunil Kumar was super helpful in getting the KYC done over whatsapp.

Kehwah
India
11 months using the app
August 2, 2025

Had a great experience with GoKwik’s customer support. Kaustav was prompt, helpful, and ensured my issue was resolved smoothly. Really appreciate the professionalism and support!

House of Harki
India
4 days using the app
Edited March 5, 2026

Very Nice Customer Service! Shubham was extremely helpful

Shriaagya
India
7 months using the app
July 30, 2025

Kaustav Chatterjee was extremely helpful with addressing my queries

Sommer Beauty
India
About 2 hours using the app
July 25, 2025

Shubham was very help full in the integration process

ANICHAM
India
4 days using the app
July 24, 2025

Big Thanks to Sunil Kumar and GoKwik team,
Thanks for helping with the KYC Process, it was super smooth.
Really loved the app as it helps with the Partial COD payments as well as one click checkouts.

Dope Street
India
3 months using the app
July 20, 2025

Absolutely amazing support from Shubham!
He quickly resolved the COD checkout issue I was facing, which was causing a lot of fake orders. His communication was prompt, clear, and super helpful. Everything is working perfectly now. Thank you so much for the efficient assistance! Highly recommend his support.

blissbysiddhi
India
10 minutes using the app
July 19, 2025

Thanks for the google meet. Shubham helped me to solve the issues.

Lavische Zone Shop
India
9 days using the app