Reviews (401)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly effective for COD-heavy stores, reducing fake orders and RTO losses with OTP verification, COD confirmation, RTO intelligence, and PPCOD checkout. They report smoother, higher-converting 1‑click checkout and appreciate customizable COD rules, fees, pincodes, and partial payments. Many call it a gamechanger that integrates smoothly, with onboarding made easy by prompt, patient support via calls, WhatsApp, and Google Meet.

June 3, 2025

This is brilliant solution for all cod problems. Highly recommending it. customer support is very good. especially Niharika from support team has helped in solving the problem quickly.

Wheel Crafts
India
5 months using the app
May 29, 2025

mujhe apki customer sapport team sai koi v help nhi mili

Raxon
India
19 days using the app
May 27, 2025

Great support from the team, specially Sunil. Thank you for the support for the KYC

Neela Home
India
4 months using the app
June 27, 2025

Great app, with top hogh level customer support team like Shubam and Tushar.

Helped me get alot of sales and conversions

DNA Holistic
India
2 months using the app
May 27, 2025

I have emailed 4-5 times now and clearly nobody from your team cares to contact back or tell us how to complete the onboarding process. I was thinking of buying the premium for Gokwik but clearly there is no point in dealing with such an unprofessional company and the laziest onboarding team I have ever dealt with.

All you guys have done is submit the ticket, we will resolve it, we have shared the details with the team, and what not. This is the worst experience. First learn how to handle the customer and then run a business.

DONT RECOMMEND THE APP AT ALL. WORST APP.

Varnan Jaipur | Customised Gift Hampers & Gift Boxes
India
About 1 month using the app
May 6, 2025

Manshi was very helpful & supportive

Sands of India
India
7 months using the app
April 25, 2025

The Customer Support team is very rapid and helpful with the setup. Very nice App

TECHSY
India
About 19 hours using the app
April 22, 2025

nice, they connected to me on google meet and solve my problem, really helpful

Shlazio
India
4 months using the app
April 21, 2025

Customer support is very good - Nikita

AVEE Kids
India
4 days using the app
April 7, 2025

Smooth onboarding carried out by Deepak Sharma from the Gokwik team.

SAKSHI - The Wedding Store
India
4 months using the app