Reviews (401)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly effective for COD-heavy stores, reducing fake orders and RTO losses with OTP verification, COD confirmation, RTO intelligence, and PPCOD checkout. They report smoother, higher-converting 1‑click checkout and appreciate customizable COD rules, fees, pincodes, and partial payments. Many call it a gamechanger that integrates smoothly, with onboarding made easy by prompt, patient support via calls, WhatsApp, and Google Meet.

July 17, 2025

Thier customer service so helpful, i am so thankful to to that person kaustav thanks alot

Attire Dot
India
3 days using the app
July 17, 2025

My onboarding process was very smooth
All because of Niharika Kokkirigadda.
Also, gokwik it pretty smooth and easy to setup.
Everything is up to date here, PERFECT GATEWAY FOR PERFECT STORES.

Masi Originals
India
23 days using the app
July 16, 2025

Big Thanks to Sunil Kumar and GoKwik team,

Thanks for helping wrap up the KYC and onboarding. Everything got sorted, and I appreciate your steady follow‑ups and clarity throughout the process—smooth, quick and efficient.

Cheers.

Quote Unquote Store
India
2 months using the app
July 9, 2025

although the kyc took a while I am grateful for the help that Niharika went through all the trouble and was able to process my account and its procedure. great service

GoodHairr
India
About 6 hours using the app
Edited August 1, 2025

Sanjay has been an excellent support partner...thanks al lot.

JVCV
India
24 days using the app
July 8, 2025

Thank you Sanjay for helping me with programming COD for my website!

Sri Ganapathy Silks Private Limited
India
About 1 hour using the app
July 4, 2025

Great Support by Vasu

Fit Valley
India
9 days using the app
June 28, 2025

Shubham and Nikita were very helpful in fixing the bug related to the cod app, would highly recommend!

Amalfi Couture
India
10 months using the app
June 20, 2025

its really Good App and working smoothly
really great support team specially shubham

Cadini Italy
India
7 days using the app
June 15, 2025

I had a good overall experience with the brand and support team. While there was a bit of delay from the tech side, I want to especially appreciate Thalari Sunil Kumar for his constant support throughout the process.

Sunil was always available on call, very patient, and made sure to follow up regularly. His efforts really made a difference, and thanks to him, I finally got my KYC approved.

Yes, the delay was longer than expected, but Sunil’s dedication and helpful attitude made the journey smooth and stress-free. Very happy with the support I received from him. Great job!

TIMBER AND STONES
India
About 1 month using the app