Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.
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Amazing service and app. Must have for ecommerce stores. We have been able to manage our customer support much more efficiently with KwikEngage. On top of that, the tech support team is very efficient as well. Quick to resolve your doubts and readily available over whatsapp. Rahul Kumar solved my queries at top speed and efficiency.
Thank you for the kind words and trust.
Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.
What I love about GoEngage is the mix of powerful features and human support. From onboarding to day-to-day queries, the team has been supportive throughout. The platform itself is robust yet simple, and it’s made a visible difference in our productivity.
Thank you for the kind words and trust.
Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.
We've had a wonderful experience with Kwik Engage, and a special shoutout goes to Rahul Kumar from the Merchant Care team.
Rahul Kumar has been incredibly supportive in helping us set up campaigns and smoothly handle day-to-day challenges. His solution-focused mindset and calm, patient communication truly stand out.
It's rare to find someone so reliable and approachable in support roles. Add to that a platform that’s user-friendly and efficient, and you’ve got a winning combination.
If you're a brand looking for a solid marketing tool backed by a great team, Kwik Engage is highly recommended!
Thank you for the kind words and trust.
Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.
We’ve had a truly great experience with Kwik Engage, and I’d especially like to appreciate Rahul Kumar from the Merchant Care team. He has been extremely helpful and supportive — especially when it came to resolving the Meta flag issue. His prompt assistance and clear communication made a big difference.
Rahul has a very supportive and solution-oriented nature. Whenever we face any issues, he ensures we understand everything properly and guides us patiently. It’s rare to come across someone so dedicated and approachable in support teams.
Also, the Kwik Engage software itself is excellent — user-friendly, smooth to operate, and without any complications. The entire team has a very professional yet friendly approach.
If you're a brand or business considering Kwik Engage, I’d highly recommend it. Great people, great product, great support!
Thank you for the kind words and trust.
Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.
We are pleased with the onboarding of GoKwik products for Kymee Jewellery. The integration process was smooth, with minimal downtime, and the checkout experience, particularly for COD orders, has improved significantly. The GoKwik support team was responsive and helpful during setup. However, we noticed occasional delays in real-time order sync, and more detailed documentation or training sessions would help us utilize advanced features effectively. Overall, we are satisfied with the onboarding process and believe GoKwik will positively impact our conversions and customer experience. We look forward to continued support in addressing these minor issues for a seamless experience.
Thank you for the kind words and trust.
Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.
I wanted to highlight that Riya, our Customer Success Manager, has been absolutely outstanding—supportive, responsive, and proactive every step of the way.
Moreover, the product itself has been performing excellently, especially in terms of customer recovery and identification. We’re seeing real, measurable impact thanks to these efforts!
Thank you for taking the time to share your review.
Hearing from our merchants reminds us why we do what we do. We’re glad to be part of your journey, here’s to growing together.
As a D2C shapewear and swimwear brand, seamless shopping is a non-negotiable — and KwikPass has truly changed the game for us.
With 1-click login, real-time alerts, and better shopper retention, it’s helped us not just sell better, but serve better. Our bounce rates dropped, conversions went up, and our returning customers now shop like pros (read: no OTP fatigue, no drop-offs).
In a world of scroll fatigue and short attention spans, KwikPass makes sure our shoppers stay right where we want them — with us.
100% recommend if you’re serious about smooth CX and smart growth.
— The Active Story Team
Thank you for sharing your feedback, it truly makes our day.
Knowing we're contributing to your journey inspires us to keep raising the bar. We look forward to achieving more together.
Extremely disappointing experience.
We onboarded Kwikengage for a very specific use-case, but the platform failed to deliver on its core promise. Phone numbers were masked without any notice, disrupting our operations overnight. No resolution, no accountability — just follow-up calls to retain the account. Not a reliable partner for serious businesses.
I had a great experience working with Vishnu and Sheyas. They helped me create a broadcast message and explained everything in a very clear and easy-to-understand way. Their guidance was really helpful and made the whole process much smoother.
What I appreciate the most is that they are always available whenever I call for technical support. Their responsiveness and willingness to help make a big difference.
Great app, great support from the team as well.
