Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

March 30, 2026

I had a very smooth and well-coordinated onboarding experience with Mr. Tanmay. He was extremely supportive throughout the process, ensuring that all steps were clearly explained and executed in a timely manner. His prompt responses and proactive approach helped us navigate the setup seamlessly.

We truly appreciate his professionalism, attention to detail, and willingness to assist at every stage. Looking forward to continued collaboration ahead.

Jazzandsizzle
India
3 days using the app
March 30, 2026

Great experience with Rahul Kumar for KwikEngage services. Work was smooth, quick, and reliable. Highly recommended!

Indiclub.shop
India
11 months using the app
March 30, 2026

Tanmay from Gokwik really helps u with all your onboarding process thank u sir for the same , But to be honest talking about the platform u can really earn your lost customer from here that too at max 15 Rs if u want to go aggressive

Ved Sanjeevani
India
7 days using the app
March 27, 2026

Excellent support from Mr. Kartikey Choudhary. He was extremely knowledgeable and guided me step by step throughout the process. Really appreciate the help.

Prismax - Car Care Products
India
2 days using the app
March 25, 2026

Kwik engage is really very helpful in terms of getting feedbacks from your customers and our POC- Sweety rai is also extremely very helpful . She is there to guide us whenever we are stuck. Kwik engage helps your brand to look more professional .

Schon Zapato
India
14 days using the app
March 14, 2026

We recently had a very positive support experience with the GoKwik team, and we would like to specifically appreciate Rahul Kumar for his assistance.

Rahul addressed our concern with great professionalism and efficiency. His communication was clear and well-structured, which made the entire process smooth and easy to follow. There was no unnecessary back and forth he explained everything clearly and quickly guided us through the steps required for the reintegration.

The access had been mistakenly removed from our Facebook Business Manager from our end. We connected with Rahul over a call, and he patiently walked us through the process and helped us restore the integration without any delays.

Overall, we truly value the quality of support provided by GoKwik. Rahul’s prompt response, technical knowledge, and patient guidance made the entire experience seamless and reflect the strong support system behind the platform.

Strong & Brave
India
2 months using the app
March 13, 2026

I am very happy with KwikEngage. Last week, I ran into a technical issue where my WhatsApp phone number got disconnected from the app. I reached out to the team for an urgent fix, and Saumya Singh from the tech team was incredibly helpful. Saumya assisted me exactly where I needed it and resolved all my queries quickly. Huge thanks to the KwikEngage team and Saumya Singh for getting me back on track!

CRAFTER60®
India
6 months using the app
March 12, 2026

Great Tool for Automation and Team is very supportive, recently connect with Vishnu teja from GoKwik team , he explained me everything and helped me to setup everything smoothly .

VAAKI.COM
India
7 days using the app
March 12, 2026

Rahul Kumar from KwikEngage Support Team

I had a great experience setting up my bot with Kwik Engage. Rahul was extremely helpful during the implementation - his explanations were clear and very professional. Their support team truly stands out.

Pan Aromas
India
About 1 month using the app
March 6, 2026

The onboarding experience was great, overall platform is easy to use and quite effective.

Meru Activs
India
14 days using the app