Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

February 23, 2026

Very smooth onboarding process from gokwik team specially Tanmay Toshniwal

Betala Fragrance
India
5 months using the app
February 20, 2026

Huge thanks to Sweety Rai at Kwik! Setting up new systems can usually be a headache, but Ms. Sweety made it an absolute breeze. She was incredibly thorough during our training sessions and answered every question with clarity and a smile. It’s rare to find someone who is both a technical expert and a fantastic teacher. If you’re working with Kwik, ask for Sweety—she’s a total rockstar!

Label Frow
India
About 2 months using the app
February 16, 2026

Best app for D2C Brands highly recommend for Cart recovery and Annoyms persons to the website

Ella
India
6 days using the app
February 13, 2026

Had the issue quickly resolved with help of Vishnu Teja. Kudos to the team and Vishnu . Thanks a tonne

Hautecouture
India
4 days using the app
February 12, 2026

The team was coperative and onboarding is good Sweety is my onboarding person and she is coperative

La Trove
India
About 1 month using the app
February 11, 2026

We had a smooth and well-structured onboarding experience. Sweety was extremely supportive, responsive, and guided us clearly through each step of the process. Her assistance made the setup seamless and hassle-free. Truly appreciate the support!

Herbnas
India
9 months using the app
February 10, 2026

Rahul Kumar from Kwik Engage Support was very helpful. He responded quickly, understood the issue clearly, and resolved it efficiently. Great support experience!

Jungle Marigold
India
4 months using the app
February 9, 2026

Superb and very easy flow , Too much supportive team specially
Rajath , every step and every flows explain clearly and nicely

Thank you :)

RUGSTAR
India
12 days using the app
February 9, 2026

“The onboarding process was smooth, well-structured, and very easy to understand. Sweety was supportive at every step and resolved all queries promptly. Really appreciate the professionalism and clarity. Highly recommended!”

Prophetic Remedies
India
21 minutes using the app
February 9, 2026

Rahul Kumar from the GoKwik Engage Support Team has done an excellent job. He provides quick responses and has excellent knowledge of the system. Very supportive, professional, and efficient. Great experience working with him. Highly recommended!

Devoko
India
3 months using the app