Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

February 7, 2026

Shivi helped fix our problem within 60 minutes. Great cx for customers and excellent support for us as well!

Broadway Live
India
About 1 month using the app
February 7, 2026

Great support from Gokwik Engage Team specially Ms. Shivi Singh for her outstanding support. Expecting continous support from the team in future as well

MKHACTIVE
India
4 months using the app
February 6, 2026

Great UI. Onboarding was easy and smooth, thanks to Karthikey.

Gramiyaa
India
About 1 hour using the app
February 6, 2026

Super Quick Experience - Sweety Rai was super helpful and helped with all the onboarding issues.

Poshakh Fabrics
India
11 days using the app
February 4, 2026

Shreyas from Gokwik team is really helpful, He helped in all the onboarding process and described about everying.

SPARC LIGHTS
India
3 months using the app
February 4, 2026

Fantastic experience with GoKwik! Big shoutout to Utkansha and Sweety Rai for their help.The onboarding for Kwik Checkout and KwikEngage was hassle-free and timely done, and the post-implementation support has been outstanding. Team is super quick to respond to any questions or issues we have. Truly a supportive partner to work with.

THE VAGINÉ STORY
India
2 months using the app
February 3, 2026

it was a good experince team is very supportive and specially rajat who onboard me he is a decent guy very helpfull resolved all my queries and happy to onboard.

Bindass Books
India
6 days using the app
January 30, 2026

Great onboarding experience with KwikEngage.
Tanmay was courteous, responsive, and very easy to work with throughout the process. The entire onboarding was smooth and well-structured. He proactively set up all the essential requirements for our business and was always open to making changes whenever we requested modifications. Overall, a hassle-free and efficient experience.

The Zen Crystals
India
2 days using the app
January 29, 2026

onboarding experience was good and sweety was very supportive

Meena Fragrances
India
3 months using the app
January 28, 2026

Brilliant Service by Shreyas resolved my querry instantly.

LAVNA Locks
India
10 months using the app