Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

January 27, 2026

Onboarding was a very smooth, Thanks Tanmay for the help

Saabi House
India
4 months using the app
January 27, 2026

The app works well and delivers as expected.
Special thanks to Sweety for her prompt and helpful support. Overall, a good experience.

HIE
India
About 1 month using the app
January 27, 2026

Rahul Kumar from the Kwik Engage Support team was extremely helpful and responsive. He took up the issue on priority and ensured the automation flow was resolved quickly and smoothly. Great support and turnaround time. Highly appreciated.

SLAYSTAY
India
About 1 month using the app
January 22, 2026

Very easy to use app. Customer replies are quick and smooth. Really helpful for my business and excellent support. Thanks to Sweety for quick response and smooth help.

Modestouzeattires
India
5 months using the app
January 22, 2026

The onboarding experience with GoKwik Engage was exceptionally smooth and well-structured. From the initial setup to going live, the process was intuitive, which made adoption quick for our team.

Documentation and guidance were clear, and the GoKwik team ensured that each step was easy to understand and execute.

Kudos to Sweet, Shreya and team for their efforts.

Airborn
India
20 days using the app
January 21, 2026

Overall, a great onboarding experience. Despite a few issues, the onboarding team—especially Shreyas Kemkar—was consistently available and supportive. Hoping for the same experience ahead.

ALANNA
India
2 months using the app
January 21, 2026

I had an excellent experience on Kwik Chat with Sweety Rai. She was extremely supportive, patient, and professional in handling my query. The guidance provided was clear and effective, and the issue was resolved without any delay. Great service—keep it up!”

JAGDAMBAY FOODS INTERNATIONAL PVT LTD(JAMMUNUTS)

Jammunuts
India
1 day using the app
January 19, 2026

Rahul kumar from kwik engage supporting we talked with sir and finally our query got solved

khandelwaljewellers
India
27 days using the app
January 16, 2026

Tanmay from GoKwik was extremely helpful in setting up our WhatsApp marketing. He guided us through the entire process clearly

Jolger - Premium Activewear Online For Men & Women In India
India
4 days using the app
January 16, 2026

my experience is very good with there team member of kwikengage with sweety maam, solve my all query in one go, help me in setup all marketing campaign, creating flows, give all knowledge about there panel, so its an good experience, thank you so much for your support.

POLORIZER
India
3 months using the app