Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

December 18, 2025

GoKwik has been a game changer for our business. The overall efficiency is commendable.
A special thanks to Shivi from the support team for helping us out and addressing our concerns timely with an effective approach!

Highly recommended to every D2C brand.

GIL- An Affordable Luxury
India
2 months using the app
December 15, 2025

It was a great support by Rahul Kumar from KwikEngage Support Team, he explained briefly & resolved the issue.

Vergo
India
3 months using the app
December 11, 2025

I’m truly impressed with the outstanding support provided by the GoKwik team, especially the KwikPass team. A special shoutout to Tanmay, whose dedication, quick response time, and deep understanding of the product made the entire experience seamless and efficient.

Tanmay went above and beyond to help us resolve our queries and optimize our workflow. His proactive approach and clear communication made a huge difference. It’s rare to see such commitment and professionalism, and we genuinely appreciate his efforts.

Thank you, GoKwik and KwikPass team, for delivering such exceptional service. Looking forward to continued collaboration!

Pastel Jade
India
27 days using the app
December 11, 2025

I enrolled with Go Kwik last month, and from the very beginning, it has been a truly wonderful experience.

I would like to make a special mention of Sunayana Chordia, who facilitated a smooth and seamless onboarding process and ensured a warm introduction to the team.

My feedback would be incomplete without acknowledging Tanmay Toshniwal, my onboarding manager. He has been exceptionally patient, courteous, and proactive throughout the process. Tanmay went above and beyond to ensure that all my concerns were addressed promptly. His strong technical knowledge and ability to navigate within the organization to find quick resolutions truly stood out.

Overall, my experience with Go Kwik so far has been excellent, and I look forward to continued collaboration in the future.

muddnme
India
About 1 month using the app
December 5, 2025

Great experience, Tanmay was very helpful in the onboarding journey.

Genes Online Store
India
8 days using the app
December 4, 2025

We’ve had a great experience with Kwik Engage, and I’d especially like to appreciate Tanmay Toshniwal from the Merchant Care team.

He has been exceptionally helpful and supportive throughout the onboarding process.

He helped us personalize all the templates and bot flows based on our business requirements, and walked us through the entire process very quickly and patiently!

House of Atri
India
17 days using the app
December 3, 2025

Akrati Sharma’s customer support was excellent. She was patient, quick to respond, and helped resolve my queries smoothly. Really appreciated the professionalism and clarity throughout the process. Highly recommend!

Sawsee Athleisure - Feelingsawsee
India
4 months using the app
December 1, 2025

Akrati explain very well , thanks for the support

Art of Puja
India
8 months using the app
November 28, 2025

Great support from Gokwik Engage Team specially Mr.Harshit Patil for his outstanding support. Expecting continous support from the team.

Ruff
India
7 months using the app
November 21, 2025

Great product and smoother on boarding process by Mr. Vishnu Teja.

Madras Sarees
India
11 days using the app