Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.
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The onboarding process was seamless. The team was extremely supportive, and Tanmay addressed all our queries promptly and efficiently.
Tanmay was excellent in helping us onboard onto the platform
Great experience with Tanmay! He is a very genuine person with a helpful and polite nature. He guided us at every step and made sure we understood everything clearly. Thank you, Tanmay! and very good experience with Gokwik products.
A big thank you to Rahul Kumar from the KwikEngage Support Team!
His guidance was truly invaluable — he patiently addressed every query and made the entire process smooth and stress-free. Rahul was extremely professional and ensured consistent follow-ups until the issue was completely resolved
Had an excellent experience with the KwikEngage Support Team, especially Rahul Kumar! He was incredibly professional, patient, and thorough — addressing every query and guiding us smoothly through the process. The best part? We barely had to follow up! Rahul ensured consistent communication and resolved everything efficiently before closing the ticket. Truly appreciate his support and dedication!
I was facing difficulty in creating one segment.
Rahul Kumar from KwikEngage Support Team helped me in creating the segment that I wanted to create within few minutes
great and fast support service by Akrati Sharma
The agents have been extremely helpful and responsive throughout the onboarding process. They have guided us patiently and made the setup smooth and easy to understand. The overall experience with the support team has been great.
However, we faced a few issues during the trial period, which they have resolved.
Overall, we truly appreciate the team’s constant assistance and professionalism..
I recently got onboarded with KwikEngage, and the entire experience was absolutely smooth and professional. A special thanks to Manisha, who personally guided me through every step of the process.
she was patient, responsive, and made everything so easy to understand.
Their customer support and service quality are top-notch,quick responses, clear communication, and real results. I’m genuinely impressed with how well they handle clients and make the whole setup seamless.
It’s a great initiative by Gokwik to provide customer support on Saturdays. I sincerely appreciate the prompt assistance from Sweety, Akriti, and Karthikey in resolving the issue efficiently and on priority.
