Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

August 7, 2025

We had a great experience working with Rahul Kumar from KwikEngage’s support team. He was consistently responsive, reliable, and provided quick resolutions whenever needed. His support made using KwikEngage seamless and efficient. Thank you, Rahul!

HOKIPO | Har Ghar ka Humsafar
India
3 months using the app
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc. replied August 13, 2025

Thank you for sharing your feedback, it truly makes our day.

Knowing we're contributing to your journey inspires us to keep raising the bar. We look forward to achieving more together.

August 6, 2025

Just wanted to call out the incredible support we’ve received from Riya, our POC. She’s been on top of everything - quick to respond, always proactive, and genuinely invested in our success. The product is super helpful and playing an important part in our journey.

Que Universe
India
About 2 months using the app
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc. replied August 13, 2025

Thank you for taking the time to share your review.

Hearing from our merchants reminds us why we do what we do. We’re glad to be part of your journey — here’s to growing together.

August 5, 2025

Very Good Service and passionate team
Nice, our CRM Akriti helped us a lot in the whole process.
we will continue with other GO Kwik services also
overall recommended and keep it up guys !!

Ikari Homes
India
29 days using the app
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc. replied August 13, 2025

Thank you for taking the time to share your review.

Hearing from our merchants reminds us why we do what we do. We're glad to be part of your journey, here's to growing together.

May 23, 2025

KwikEngage has been extremely good for us, more than the product the team and support is really good. Kalyani is our brands POC and has been extremely supportive and helpful in setting up WhatsApp marketing. Highly recommend this to all brand users

Skergo
India
3 months using the app
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc. replied August 13, 2025

Thank you for taking the time to share your review.

Hearing from our merchants reminds us why we do what we do. We’re glad to be part of your journey, here’s to growing together.

May 14, 2025

Easy onboarding, the interface is user friendly and team is extremely supportive !

Avni Wellness
India
2 months using the app
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc. replied September 15, 2025

Thank you for sharing your feedback, it truly makes our day.

Knowing we're contributing to your journey inspires us to keep raising the bar. We look forward to achieving more together.

Edited August 21, 2025

Its superb !! shani has been an excellent driving force in providing campaign strategies, new product implementation and best market practices to scale up the business.

The Next Decor
India
5 months using the app
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc. replied August 13, 2025

Thank you for taking the time to share your review.

Hearing from our merchants reminds us why we do what we do. We're glad to be part of your journey, here's to growing together.

March 30, 2026

Thank you so Rahul kumar from KWIKENGAGE SUPPORT TEAM for quick support on payment query and also guiding briefly about app and online seminar.

Albizzia
India
About 1 year using the app
March 6, 2026

It was great onboarding experience with Rajath.

betterhood
India
43 minutes using the app
February 27, 2026

It was great connecting with Sweety. She had guided me throughout the whole process and making sure it was seamless and hassle-free at the same time. And her communication was simple and easy to understand.

echosabove
India
36 minutes using the app
February 26, 2026

Kartikeya was of great help, made the onboarding really smooth! Still exploring the platform, seems good! :)

House of Kosha
India
10 days using the app