Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

November 4, 2025

Excellent Experience with Rahul Kumar from GoKwik Engage Support Team!

Evora Greens (Aabhar Ventures Private Limited)
India
4 months using the app
October 14, 2025

For Rahul Kumar Kwik Engage Support Team.

We had a great experience with the Kwik Engage Support Team. The support was prompt, professional, and very helpful in resolving our issues quickly.

It’s clear that the team genuinely cares about providing a smooth and effective service, making the whole process hassle-free. We really appreciate their dedication and highly recommend Kwik Engage to anyone looking for reliable support.

missnailsindia
India
19 days using the app
September 29, 2025

Rahul Kumar from Kwik Engage support team, he has been extremely supportive and helpful, we had an issue related to message failure and he insures everything gets corrected and make us understand everything properly andd guides us patiently...

Flenc
India
4 minutes using the app
September 22, 2025

Great Support of Rahul Kumar Kwikengage support team.

Thanks for step to step guidance

Mivanaa – Premium Jewelry Brand
India
3 months using the app
August 5, 2025

Very Good App to Retain and Re-Targeting your Customers. I would say It's a Must Have App for an E Commerce Brand.

JadeBlue
India
6 months using the app
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc. replied August 13, 2025

Thank you for the kind words and trust.

Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.

July 25, 2025

easy and relliable to use.

Brahmras Natural farm
India
3 days using the app
GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED c/o Fineshift Software Inc. replied August 13, 2025

Thank you for taking the time to share your review.

Hearing from our merchants reminds us why we do what we do. We're glad to be part of your journey, here's to growing together.

March 20, 2025

great app for customer engagement.

Espanshe
India
5 minutes using the app
March 12, 2025

Kwik Engage is a powerful WhatsApp API tool designed to streamline customer interactions, automate responses, and enhance engagement.

SwissBrand
India
7 days using the app
March 3, 2026

Shivi from the kwikengage team guided me very well and patiently to enable chatbot on my website www.shoppurezen.com
Really helpful and quick turnaround.

Purezen
India
4 months using the app
February 8, 2026

Exceptional Support Experience with Rahul Kumar

We at Parkash Shoppe had a fantastic Support experience, thanks to Rahul Kumar from the GoKwik Support team.

What truly stood out was his patience, clarity, and precision. There was no unnecessary back and forth — Rahul kept communication crisp, direct, and solution-focused. He helped us implement custom automation flows tailored to our business model, and explained everything step by step without overcomplicating it.

Even during tight timelines, he was available when needed — including on WhatsApp in urgent cases. That kind of dedication and response time is rare these days.

Having worked with support teams from other platforms before, I can confidently say that Rahul Kumar’s professionalism and ability to close issues quickly and cleanly gave us the smoothest support experience so far.

Highly recommend GoKwik — and especially Rahul — if you’re serious about scaling with the right support team behind you.

— Sanchit Mittal
Parkash Shoppe
https://www.parkashshoppe.com

Parkash Shoppe
India
7 months using the app