Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.
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Been using Gokwik for last 1 year, It has been a wonderful and easy tool to work wit. User interface is also self explanatory and intuitive. The gokwik team also responds fast and solves queries & issues immediately. Would recommend brands to try Gokwik.
Thank you for taking the time to share your review.
Hearing from our merchants reminds us why we do what we do. We’re glad to be part of your journey, here’s to growing together.
After multiple frustrating experience with other multi channel and whatsapp solutions, we decided to go with Kwik and it has really been of the best decisions we ever made. Its like getting a big part of your operations sorted & stress-free as the platform is easy to use and completely bug-free, most important, our KAM Hari and the team working on any open issues are just phenomenal.
Completely worth the higher platform fees, at least our communication channels do not give us a headache now.
Thank you for sharing your feedback, it truly makes our day.
Knowing we're contributing to your journey inspires us to keep raising the bar. We look forward to achieving more together.
Overall good experience with onboarding with kwikenage. Rajath helped in onboarding and it as smooth.
We had an outstanding support experience with Rahul Kumar from the KwikEngage Support Team. We were facing significant challenges with setting up our Abandoned Cart Recovery Campaign, and the lack of resolution had left us extremely frustrated. We had even started considering switching to another BSP due to our disappointing experience.
However, Rahul completely changed our perception through his exceptional support and dedication. He immediately jumped on a Google Meet, took ownership of our concerns, understood our requirements, and provided clear, step-by-step guidance to resolve all our issues. His prompt response, hands-on assistance, and in-depth product knowledge helped us navigate the setup smoothly and gave us the confidence we needed to move forward.
Rahul truly went above and beyond our expectations. His professionalism, patience, proactive approach, and genuine commitment to customer satisfaction made a remarkable difference. At a time when we were considering moving away from the platform, his exceptional support demonstrated the value of having someone who genuinely cares about resolving customer concerns.
We sincerely appreciate Rahul for turning a frustrating experience into a positive one. His dedication and customer-first attitude are truly commendable. We look forward to continuing our association with KwikEngage and hope to receive the same level of exceptional support going forward.
We’ve had an amazing experience with KwikEngage! The WhatsApp integration is flawless automated cart recovery, order updates, everything just works perfectly.
Shoutout to Riya & Kanak from the support team, she’s been super helpful, patient, and quick to respond whenever we had questions. Setting things up was a breeze thanks to her guidance.
If you’re looking to boost engagement and sales on WhatsApp, I’d definitely recommend KwikEngage.
Thank you for taking the time to share your review.
Hearing from our merchants reminds us why we do what we do. We're glad to be part of your journey, here's to growing together.
