Reviews (504)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives measurable revenue, often 20–30% of sales, with higher AOV and quick ROI. They like its accurate AI recommendations for upsells and cross‑sells, flexible placement across the store, and strong theme integration. Built‑in analytics and A/B testing help optimize performance. Setup is described as quick, and support is praised as fast, proactive, and skilled with complex customizations and large catalogs.

Edited July 10, 2018

Michelle has been really helpful in fixing a glitch that caused the recommendation boxes to be pushed up and quickly removed the error messages that showed up on product/collection pages.

The Personalizer may not be the easiest to use, but the support team has been great in responding to requests for help!

Babychelle
United States
Almost 3 years using the app
July 8, 2016

The app is both simple to use but incredibly robust in the features available. We've been especially impressed with the support offered. They respond quickly and not only resolve issues and answer questions effectively, but have even pointed us towards improvements on our site beyond the app. Highly recommend!

Topo Designs
United States
25 days using the app
January 12, 2016

Most comprehensive product suggestion with last items viewed app i have found. It helps get products in front of the customers which in turn helps move more inventory. If your looking for a simple way to boost sales and a better suggested products feature then whats built into most themes give this one a try.

Elimadent
United States
3 months using the app
September 30, 2020

Just started using LimeSpot and their support team is phenomenal. They have help files/articles. And they actually respond quickly. Also the app is highly functional -- it does more than upsell/cross-sell. You can integrate with Klaviyo etc. Hope they continue to invest/grow -- they really have a great product.

Wargames Delivered
United States
About 23 hours using the app
LimeSpot replied October 1, 2020

We are thrilled to have you as part of the LimeSpot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team. We look forward to serving you again soon! 😊

October 23, 2021

LimeSpot makes your shop look much better and more professional. But even more important is the support you receive from the team if you have some questions and need personalisation according to your needs. Thank you, Reymond and team. Highly recommended app if you are serious about your online shop and business.

Electric Scooters London
United Kingdom
About 3 years using the app
LimeSpot replied October 25, 2021

Thanks for leaving a review, and mentioning Reymond. You’re right, Reymond is always going above and beyond. We’ll be sure to share your praises with them!

September 28, 2015

Awesome app, the only issue I have is that the Targeting Tool (at least for me) is quite slow and gets frustrating when you have over 200 products that each need to have their keywords adjusted. If there was some way of bulk editing a group of items that have similar features, it would make this app really fantastic :).

Velvetvolcano
United Kingdom
About 2 months using the app
June 29, 2016

I just started using this app only a week ago. Super friendly and helpful team who helped me personalize and set up the app in less than an hour. The team also extended my trial for 2 weeks so I can see how the application is improving my store overall.

Great addition to any store and they have great customer service.

Royale Lighting
United States
5 days using the app
Edited November 9, 2019

Limespot has been great so far with helping increase our average order value. The support though is what is really stands out - they have gone above and beyond to help us customize our site with the widgets, and they respond very quickly whether talking with your account manager or anyone from their customer service team.

Olive + Piper
Canada
3 months using the app
LimeSpot replied November 14, 2019

Thank you so much for your review! Your feedback is greatly appreciated. We're super happy to hear that our app has helped increase your AOV and that you are pleased with our support team. It is our pleasure to help you customize our app to match the look and feel of your online store. :)

Edited October 27, 2022

Very versatile app. Being able to accurately cross-sell and upsell products is a huge deal for us. Just started with the app but already see tons of great ways to fine-tune the shopping/selling experience of our site.
And very importantly- customer service is always very friendly and available to help. Highly recommended!

Generalknot
United States
9 months using the app
July 9, 2018

Excellent app with great, very responsive support. I had an issue involving needing some help with setting up the way our Upsell box presented its variable product information. The issue was resolved within 24 hours (via the help of Michelle on their support team), and it was exactly the way I wanted it. Very helpful. Thank you!

Madebycleo
United States
About 1 year using the app