Reviews (504)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives measurable revenue, often 20–30% of sales, with higher AOV and quick ROI. They like its accurate AI recommendations for upsells and cross‑sells, flexible placement across the store, and strong theme integration. Built‑in analytics and A/B testing help optimize performance. Setup is described as quick, and support is praised as fast, proactive, and skilled with complex customizations and large catalogs.

Edited October 17, 2021

I started with the wrong foot with this app and after deleting it, they did reach out to me asking how they could do better. They were able to fix the previous issues and customize a few things in order to match my store's theme. I really appreciated their approach to finding a solution for an unsatisfied customer. I'm confident that I will continue using this app for a long time! :)

Moonlistic
United States
22 days using the app
LimeSpot replied October 4, 2021

UPDATE: Thank you to the merchant for revising their review and giving us another chance. Super glad we could help them match our app to their store theme! Looking forward to working together.

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

We have reached out to you to determine how we can provide you with a better solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Edited June 14, 2018

I've tested A LOT of recommendations apps and this is by far the best one on Shopify. There is so much customization that can be achieved and the customer support is out of this world. Within the trial period, I have already made enough sales through the app that cover a month's cost. Also, anytime I've ever had an issue, Michelle has provided me with great support and fixed it right away.

The Pixel Empire
United States
Over 1 year using the app
February 20, 2018

Amazing experience! It is a pleasure to work with their team, they have helped us integrate plugin into our store, made it look & feel like part of our shop. And after we have migrated to new theme, they have also updated the plugin to match new style.
Communication is always quick and professional. Would definitely recommend LimeSpot to anyone. Best of all - it really helps to sell more!:)

Nanogama
Lithuania
4 months using the app
August 11, 2017

This app is just awesome!!! I've tried several apps before and their performance is a speck compared to what Personalizer can do. The recommendations also make sense; unlike the others who I feel just randomly suggests stuff. It needs of a bit of navigating through the diff features to get used to what each means but once you crack it, there's just no stopping at discovering what more it can do.

Art Nebula
Philippines
2 days using the app
October 20, 2017

Great app and even better support. Anytime I've had a question or needed help, their customer service has been responsive and incredibly helpful. With my latest support experience, they were even proactive in suggesting the implementation of their latest upgrade. After the go-ahead, they did the upgrade for me, which is great, as my time is limited to handle these types of tasks. Thanks again!!

Www Basketlady Com
United States
About 2 years using the app
March 12, 2018

Love this app and the support behind it! No matter what you are selling, you have to have a good upsell - cross sell type system in place or your leaving money on the table. This one works extremely well once you learn all the tricks. It does do most of it for you. You can just fine tune it to your liking. You can see how we use it at www.letsprintbig.com.

Thank you Leo for all your help!

Lets Print Big
United States
5 months using the app
Edited March 7, 2022

The best support experience I have had in a long time. I use Limespot to cross-sell products and upsell upon checkout. The usability and features are well thought out. It has really improved our ability to cross-sell products. I could not figure out how to do something and tech support immediately responded and did it for me as well as taught me how to do it. An excellent product with great support.

Dapper Horse
United States
Almost 2 years using the app
LimeSpot replied February 11, 2021

Thank you so much for your review! We are happy to hear you find our product user friendly! Our support team is always here to help.

Edited August 28, 2017

Awesome customer service and customization during the initial setup. I really enjoy the new user experience and have already seen an increase in time spent on the site by customers.

Update-

Needed more customizations to our new website theme and Olivia absolutely crushed it. Our site looks great and the process was easy. Definitely get this app if you want to be a better version of yourself:).

Freedomravewear
United States
4 months using the app
August 31, 2017

This is a great app! The customer service from the LimeSpot reps has been awesome, special shout out to Dominic for all the help with our customization additions to our site. Definitely recommend this app. Only had it a few days but already it's generating sales. Was easy enough to install and LimeSpot offered a free customization and took care of the details to make it a seamless integration on our site. 5 stars!

Whimsy Stamps Llc
United States
3 days using the app
July 28, 2017

This a great and very useful app for any online store. It shows much needed information of products that most customers don't even know we offer. It is a great way to promote certain product types, brands, styles. Real easy to use and any questions you have, the support team is quick to answer and are very helpful. Would recommend this app to anyone looking to show more variety of the products they offer on your website.

Pro Image Sports At The Mall Of America
United States
Over 1 year using the app