Reviews (504)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives measurable revenue, often 20–30% of sales, with higher AOV and quick ROI. They like its accurate AI recommendations for upsells and cross‑sells, flexible placement across the store, and strong theme integration. Built‑in analytics and A/B testing help optimize performance. Setup is described as quick, and support is praised as fast, proactive, and skilled with complex customizations and large catalogs.

January 1, 2019

Hands down the best app i have. Customer service is phenomenal. Highly recommended. Latest interaction was with Michelle who executed exactly what i was looking to do.

NXTLVLNYC
United States
24 days using the app
September 9, 2016

I love this app. I also appreciate the support. I asked them to make the add-on bar in more cart fit more seamlessly into my site. All I can say is WOW! They did an awesome job.

Holt Bros Mercantile
United States
11 months using the app
January 28, 2016

This is an amazing app! 5 stars for the app's efficiency and ease of use!
more importantly great and responsive support team that's willing to work with you until you have a satisfying result.

Annah Hariri
United States
About 2 months using the app
Edited June 28, 2018

I've had limespot for over a year now, and they're proactive with what they think will help my website, super responsive on email, and best of all they're fast. I worked with different folks on their team and they're all super nice. 10/10 recommend.

Root Spring
United States
Over 1 year using the app
January 27, 2016

I'm really, really new to Shopify! I tried some other apps for my store, but really like this best.
Customer service responds almost faster than I send a message.
I love that they fix me, when I don't know I need fixing.
They save me time!!!
My store is beautiful and full of intuitive options with this app. Installation was super easy... if I can do it, anyone can!

Ofto Us
United States
1 day using the app
June 15, 2017

I just installed this app on my store last week and I'm already seeing some great interaction with it from visitors. The customer support team was extremely helpful in customizing some of the functionality to best fit my store and also setting up some of the style customizations in order to best match my theme. As far as app functionality, the automatic collections created for "related items" seems to be spot on for my store. Great app!

All Vanity
United States
7 days using the app
September 20, 2021

Very happy using LimeSpot Personalizer for my stores. It looks great on my websites and it has proven to be perfect for increasing my average order value. Whenever I have a question the support team is always available to help out and quickly provide accurate solutions to the most specific requests. Couldn't be more satisfied with the support team behind this app. I'd highly recommend this app for any Shopify store owner. Great value, thank you!

Science Factory ES
Netherlands
8 months using the app
LimeSpot replied September 21, 2021

We are thrilled to have you as part of the LimeSpot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

November 4, 2017

Very responsive and helpful to queries. And time is critical in any business. Keep up the great work team Limespot! :)

Kelvin.C
onlybrown.com

Onlybrown
Singapore
Almost 2 years using the app
December 22, 2020

Disappointed with this app. It looks great but doesn't function with current products and prices. Products which have been archived still show up in the upsell box and sale prices don't show up either. I've reached out a few times for help with no response at all. not worth the hassle.

Hilo and Bobbin
Australia
4 months using the app
LimeSpot replied December 22, 2020

We’re deeply sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

After some investigation, we realized that we have not been receiving your emails due to some technical issues with the "Get Support" function via this app page. Our Customer Success team always replies at support@limespot.com. Please expect an email from us shortly to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

November 7, 2024

The application fulfills its task and works correctly. Something that surprised me very pleasantly was the customer service - the highest level! Will from the support team with whom I had the opportunity to correspond was very helpful and friendly. He personalized the appearance of the application blocks for me exactly as I expected. I feel very satisfied with the level of quality of his work and approach to the customer.

Whimsy Loops
Poland
27 days using the app