Reviews (167)

Overall rating
4.4
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑quality, AI‑driven translation tool that delivers accurate, near‑native, e‑commerce‑focused translations across entire stores in minutes. They like the clean, intuitive interface, lightweight performance, and support for complex content and third‑party builders. Many report better multilingual SEO and faster global expansion. Pricing based on actual usage is seen as cost‑effective, and support is frequently praised as fast, friendly, and proactive.

April 3, 2025

The experience has been amazing! Their team is consistently available and exceptionally helpful, offering guidance and support until every question is answered and every issue is fully resolved, regardless of time or location.
The translations delivered are, by far, the closest we have come to a perfect match for our tone and brand voice.
Thank you very much

Claire Woman
Denmark
13 days using the app
AGI Forge Global, Inc. replied April 8, 2025

Really appreciate it! ❤️ We’ll keep evolving and doing our best for you!

Best wishes,
Selina and Locales.ai team

March 12, 2025

Very good app, translated my website into 20 languages without much trouble. The translation is excellent. There is still some work to be done in terms of functionality, but overall good. I am satisfied.

ASP Profiles
Latvia
18 days using the app
AGI Forge Global, Inc. replied March 14, 2025

Hi there,

Thank you for your feedback! We’re thrilled to hear that our app helped translate your website into 20 languages smoothly. We’re continually refining our features and welcome any additional suggestions you might have. Thanks again for choosing Locales.ai, and please feel free to reach out if there’s anything we can do to make your experience even better.

Best regards,
Selina and Locales.ai team

March 11, 2025

So far, our experience has been excellent! The app integrates seamlessly with our e-commerce store, making translations effortless. It's user-friendly, efficient, and works exactly as expected. Highly recommended!

Favorite People
Portugal
2 months using the app
AGI Forge Global, Inc. replied March 13, 2025

Thank you! We genuinely appreciate your support 👏

Best regards,
Selina and Locales.ai support team

Edited March 29, 2025

Locales enables you to translate every aspect of the store. For me the auto-translation of custom front-end is a big plus. Quality of the translations is close to native. Support is fast and good. We love the app!

Acelera.cc
Netherlands
7 months using the app
AGI Forge Global, Inc. replied March 2, 2025

Thank you so much! We’re thrilled to hear that Locales.ai is making a difference for you. It’s great to know that you find our translation quality nearly native and our support prompt and helpful. Your kind words truly inspire us, and we’re excited to continue helping you translate every aspect of your store as you grow in new markets. Thanks again for loving the app!

Lewis and Locales.ai team

February 21, 2025

Need a quick way to translate your store to multiple languages with high quality output? This app is great for it. The translation quality is close to excellent but of course it comes with a price which is not exactly cheap. It's still very fast and extremely cost effective compared to hiring a translator. Great way to avoid all the back and forth when communicating with an agency.

Customer service is also good, lately we had an issue with translations messing up liquid code in some templates but this was resolved fast.

Jerky Store Europe
Germany
3 months using the app
AGI Forge Global, Inc. replied February 24, 2025

We heard you!🙌 We are always striving to deliver results that go beyond expectations and to provide more value. Thank you again for using our app & we look forward to continuing to support you and your business✨👏🥂

Best,
Selina and Locales.ai team

January 30, 2025

The app seems quite slick and I love the glossary feature so you don't have to keep changing terms that you use a lot and need to be in a particular way, although I haven't needed to use it yet as the translations seem accurate so far. The support team are quick to respond and Lewis has been really helpful.

Sugar Valley Lda
Portugal
14 days using the app
AGI Forge Global, Inc. replied January 31, 2025

Thank you so much, Sugar Valley Lda! 🌟

We’re thrilled to hear that you’re enjoying Locales.ai and finding our translations accurate! The glossary feature is designed to give you even more control over your translations, and we’re glad you love it. 😊

We were also happy to introduce our pay-as-you-go model—your translations are your assets, fully owned by you.

If you ever need anything, don’t hesitate to reach out. Wishing you continued success with your store! 🚀✨

Lewis and Locales.ai team

July 16, 2024

The staff, who may even be the founder of the app, were very warm and professional in addressing many of your questions. The reason I chose this app is because it is based on GPT-4 or GPT-4o translation, which is much better than Google Translate. It helped me solve the problem of multilingualism. Additionally, the range of languages they support is also quite extensive. Thank you very much.

iFramix
Hong Kong SAR
About 2 hours using the app
AGI Forge Global, Inc. replied July 17, 2024

Thank you! I’m the cofounder of Locales.ai, and it’s my pleasure to directly engage with users like you. We’re stoked to see you leveraging the cutting-edge capabilities of GPT-4 and GPT-4o to break language barriers. Unlike traditional tools like Google Translate, our app is built to deliver precise and nuanced translations across a diverse array of languages, empowering your business to thrive globally. Should you have any queries or need further tips on optimizing our features, just ping us—our team is all about empowering your success. Thanks for being part of our journey!

April 24, 2024

Locales.ai left a deep impression on me. First of all, the operation is simple and convenient,even as a novice seller.
Secondly, with the support of GPT-4, it has good accuracy, especially in the title description of clothing;
When the amount of data is large, the waiting time is relatively long. So a small suggestion is that the translation synchronization speed can be enhanced.

OGLmove
Hong Kong SAR
About 1 month using the app
AGI Forge Global, Inc. replied April 25, 2024

Thank you for your feedback! We're thrilled to hear that Locales.ai's simplicity and accuracy, especially with GPT-4, have made a positive impact on your experience. We aim to make our app as user-friendly as possible, and your feedback confirms that we're on the right track.

Regarding your suggestion about translation synchronization speed, we've taken it to heart. We're excited to let you know that we've already improved the speed today. We encourage you to give it a try and see if it enhances your experience.

Your support and insights are invaluable to us. If you have any more questions, need assistance, or have additional suggestions, please feel free to reach out. We're here to help and continuously improve our services based on your feedback. Thank you for being part of our community!

Lewis from Locales.ai

January 28, 2026

Fast reply if something is missing. I have locales for all my stores and can recommend it

L'MIOR
Sweden
About 2 hours using the app
AGI Forge Global, Inc. replied June 26, 2026

Hi LMIOR,

Thanks so much for your support — we really appreciate it.

It’s great to hear that Locals.ai is working well across all your stores and that you would recommend it. We’ll keep improving the product to make it even more reliable for multi-store setups like yours.

If you ever need anything, we’re always here to help.

Best regards,
Locals.ai Team

January 24, 2026

Just started using Locales.ai. The support team is fantastic! And the app is very easy to use. So far so good!

A&A Asian Food Store
Estonia
12 days using the app
AGI Forge Global, Inc. replied June 26, 2026

Hi A&A Asian Food Store,

Thank you for the kind words — we’re really glad to hear that you’re enjoying both the app and our support team.

It’s great to know that things are working smoothly for you so far. If you ever need any help or have suggestions, feel free to reach out anytime.

Best regards,
Locals.ai Team