Locksmith
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Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, intuitive way to control access without custom coding. It’s used to hide prices, run retail and wholesale from one store, gate VIP/member/staff content, and create secret or password‑protected products. Flexible rules (tags, login, IP, geo, etc.) enable tailored experiences and new revenue streams. Many call it reliable over years of use and praise fast, hands‑on support and fair “pay what feels good” pricing.
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I had very specific needs that I could not find a manual solution, nor could I find an app that specifically addressed my problem. The beautiful thing about Locksmith is that their support team is extremely responsive and willing to assist in the problem solving process. Their staff worked with me to customize features within the Locksmith product to meet my specific needs and now, I have the exact control I was looking for within my store. Great app and even better support team!
Good app, does what its supposed to. I'm not a developer so I don't know what goes into the day to day, but I feel the app is overpriced.
Similar apps (those that just add code to your website) are typically around $5 or $6 USD, which seems more reasonable.
The reason I gave this 3 stars is because after I stopped using it, it still blocked some of my products. I was driving ads to some of my pens, but the sales just stopped. It took me a while to realize that the app was making it so those products wouldn't show up, even though I cancelled the service and "unlocked" the products.
If you just check to make sure your products are appearing you are good to go.
Great customer service.
After i've uninstalled it, some code was still present in my theme, and it was showing error for customers that found me via google. They could not access products at all, it was showing error. I had to install the app, disable it in the settings, and then uninstall again. Lost a lot of money because of that.
The support team is so helpful, kind, and responsive. Highly recommend this app!
Brilliant app and Ken from support is fab!
Thanks for all continued support and figuring out what is best for our website and needs.
Locksmith and it's support team is BY FAR the best support I've ever seen in any app / company or product. Top tier product, top tier support.
11/10
Highly Recommended! Will continue to use their apps for a long time!
App does what we needed it to do. Give it a try.
Great App, with even better support from the team.
Just recently added the app! Tristan was AMAZING!! Helped me from beginning to end. Praying the app is just as amazing as Tristan!! So far so good!
