Locksmith

Locksmith

Reviews (306)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive way to control access without custom coding. It’s used to hide prices, run retail and wholesale from one store, gate VIP/member/staff content, and create secret or password‑protected products. Flexible rules (tags, login, IP, geo, etc.) enable tailored experiences and new revenue streams. Many call it reliable over years of use and praise fast, hands‑on support and fair “pay what feels good” pricing.

May 3, 2023

Very helpful and fix the lock I needed within 24 hrs.

Thank you so much.

Sara Lorentsen Skin Expert
Denmark
About 2 months using the app
September 30, 2024

Really fast and good support.

Piemont Express
Germany
13 days using the app
March 25, 2025

Great experience so far, extremely helpful in setting up our Wholesale Jewellery Store with limited access to customers. Ken from their team not only understood the entire flow but gave suggestions and helped in setting up the store till the end. They extended the trial for us to test things out. Thanks from Team Rajmehar, www.rajmehardesigns.com

Rajmehar Designs
India
3 months using the app
April 25, 2023

Doesn't work
Tried to create a lock on a page with a passcode - a very simple setup. Nothing. Didn't work. Not a good UX.

My Magic Carpet | Washable Rugs
United States
12 minutes using the app
Lightward replied April 25, 2023

Hello!

I'm sorry you encountered an issue when trying out the passcode key. I saw your email, and replied, about 30 minutes after it came in (20 minutes after this review), but by that time Locksmith had been removed.

A lock not working is exceedingly rare, and is generally something which can be fixed. That's why we have our 15 day trial period: We want to make sure you have time to test things and work out any potential conflicts in the theme, or with other apps, before you have to pay for Locksmith.

It's also important to note that passcode keys will remember you in the browser when you enter the code, and it may seem like they aren't locked at all. If that seems like it might be the issue, using a new private browsing session will show you what a new visitors sees.

I can't diagnose what happened at the moment, since Locksmith has been removed from your store. But, feel free to reach out if you'd like to try again. We're here for you, and I'm sure we can get things working. :)

All the best,

Ken

July 7, 2020

Completely delivers on what it promises and they have EXCELLENT customer service. What else is there to say?

Jan Supply Detroit
United States
10 months using the app
July 9, 2020

Excellent app and we appreciate the company's approach to supporting their customers. Would definitely recommend!

Scott Home Delivery
Mauritius
15 days using the app
August 25, 2015

This app is perfect if you are looking to lock specific products or pages. It works like a charm and very well made!!!

TRY IT

Rosin Tech Products
United States
About 6 hours using the app
February 8, 2016

Locksmith is great. We had no problem using locksmith to build our wholesale section using a little template conditional logic. Sweet app!

Scribble Stone
Ireland
About 2 months using the app
December 5, 2018

I am just starting with Shopify and wanted to show only certain items in the UK due to expensive international shipping prices from the US since. I have a US based Shopify store. It was very intuitive to figure out and does what it claims to do very well.

Arelius Online
United States
7 days using the app
August 20, 2015

Although this app did not offer what we are looking for, Isaac was so great at listening and trying to see what he could do to help. Then when we come to a conclusion that this app is not suitable for our intentions, he went ahead and made several recommendations. I am beyond thrilled with his level of personalized dedication.

Look forward to more apps from you!

Amaterasu Beauty Usa
Canada
3 days using the app