Locksmith
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Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, intuitive way to control access without custom coding. It’s used to hide prices, run retail and wholesale from one store, gate VIP/member/staff content, and create secret or password‑protected products. Flexible rules (tags, login, IP, geo, etc.) enable tailored experiences and new revenue streams. Many call it reliable over years of use and praise fast, hands‑on support and fair “pay what feels good” pricing.
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I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced.
Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken!
Can't recommend this app enough!
Great product, great service!!! Isaac is always quick to respond and fixes anything that might need fixing right away. That said, the app is efficient and reliable. Our store has some unique functions and Locksmith provided the flexibility we needed.
We use this product for our wholesale members as it allows us to create separate wholesale products - this allows us to completely make the wholesale product unique vs. other apps that will constrain the retail and wholesale data. This is a huge advantage as our variants and product information differ from retail vs. wholesale, after all, these are two different markets. Additionally, this app functions independently, e.g., doesn't need to create a bunch of custom coupon codes to run, filling your discount folder with a bunch of junk to sort through.
Overall, fantastic product. Try Locksmith first before wasting time with others!
As someone with programming background, I am used to writing code to make software more efficient. Custom programs can automatically click checkboxes, execute actions based on those selections and present an appropriate message to the user.
When I install off-the-shelf software, I try not to get my hopes up too high. After analyzing data and running polls it became apparent that 40 percent of visitors’ view of what was valuable on my site differed from my target audience. As I responded by adding more products, there was a struggle to maintain simplicity for the core audience.
I outlined a solution in my head and then presented it to my partner. There is a need to conditionally hide some pages and products. Blog pages need to have some preview text with indexable meta data. Access to specific portions should be monetized — all while maintaining compatibility with 17 other apps running the site. It really seemed to require a custom programming solution.
With approval to search the App store, I discovered Locksmith. The short video seemed great but I was worried about the finer granularity. So I read most of the Help pages on the site and queried developers about my plan prior to installation.
A working prototype was active within a day. Most of the time involved making duplicate copies of each blog article (long and short). Excellent tech support was available for UI refinements.
I am BLOWN AWAY with the results. The new features function like a custom-developed app. I am actually running three stores from one site with conditional discounts and other features based on customer industry categories.
There are not enough superlatives nor enough stars to express my satisfaction!
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I never write reviews but this app just made my life so much easier. I used it to set up a password protected wholesale page and the process was so easy. I looked at other wholesale apps that were too expensive and complicated and I was about to follow an online tutorial to change my html to set up a wholesale shop (very scarey to me) but I found this app just in time. Thank you!
Incredible app! I have a courses/membership site and use this to hide menu items and pages based on the items the user has purchased. Also, the login form wasn't populating on the protected content page, I messaged Locksmith and they put in custom code for me to fix it within a few hours, amazing support and app!
Works phenomenally and has a diverse array of criteria with which you can build the locks.
We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.
Locksmith has enabled me to have special sales on my store to my VIP followers. This has been instrumental to the success for those sales. Thanks Locksmith for also being super helpful whenever I needed help getting set up! I appreciate you!
Have just started using it and it worked well straight out of the bag.
We had a slightly more complicated request and it was sorted within 24 hours. Excellent service and easy to use app with plenty of support documentation.
I love this app and I get fast responses, usually, but now our customers can not purchase their school supplies.