Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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We have had an excellent experience with Loop Subscriptions! They made the transition of our subscription payments from Stripe seamless and hassle-free, even with our unique setup as a headless Shopify store. Loop was incredibly accommodating to our specific needs, completing a few development change requests promptly and efficiently. Moreover, their support team deserves special recognition for being consistently helpful and responsive. Thank you Team Loop!
It’s wonderful to hear that the transition to Loop was seamless for your headless Shopify store! We’re glad we could accommodate your specific needs and that our support team has been consistently helpful. Your recognition means a lot to us, and we’re excited to continue providing the best support and solutions as your business grows!
- Loop Team
Loop is great! Quick, hands-on onboarding -- advanced technology and already seeing a large increase in our daily subscriptions!
It’s fantastic to hear that the onboarding process was quick and hands-on, and even better that you’re already seeing an increase in your daily subscriptions! We’re excited to be a part of your growth and will continue to support you with advanced technology and excellent service.☺️
- Loop Team
We just migrated to Loop from a different subscription app, and so far I’m very pleased with our decision. The support during the onboarding process has been great, and the features and capabilities of the platform will meet our needs long into our future.
We’re so glad to hear that your migration to Loop has been a smooth and positive experience! It’s great to know that the support during onboarding and the platform’s features are aligning with your long-term needs. We’re excited to continue supporting your growth and success!
- Loop Team
Loop was recommended to us by our web development team, and so far, we’ve been very happy with it. The platform offers great functionality, and the team has been incredibly responsive to our questions and requests. We appreciate the features available, though we do wish there were more subscription portal access options for our subscribers. That said, there are a few exciting features in development that we’re looking forward to. Overall, a solid subscription management solution with a great support team!
We’re thrilled to hear that Loop has been a great fit for your needs, and we appreciate the trust your web development team placed in us! It’s wonderful to know that the functionality and support have been valuable. We hear you on the subscription portal access options and are excited about the new features in development. We’re always here to support you and ensure you get the most out of Loop!
- Loop Team
This app has worked well for our subscription business. It's an easy user interface, and they make built-in features like analytics, shipping rules, and product bundling easy. But, the best part is the support. We all know subscriptions can be a beast of their own... and Loop makes it all easy. They are quick to respond to any questions and even hopped on a screen share to sort out something I was having trouble with. 5-stars.
We’re so glad to hear that Loop has been a great fit for your subscription business! It’s fantastic to know that the user interface, features, and support have made managing subscriptions easier for you. We’re always happy to jump in and help whenever needed—your 5-star rating means a lot to us!😇
- Loop Team
We chose Loop for our subscription model after evaluating several options, as it offered the best combination of flexibility, Shopify integration, and a user-friendly experience. Loop stood out because it supported the custom features we needed for the way our product is set up, allowing us to tailor subscriptions to fit our unique model. The cancellation flows have been a game-changer, helping reduce churn with targeted offers, while the customer portal makes it easy for subscribers to manage their plans. The analytics tools also provide valuable insights to optimize performance. Our experience with the Loop team has been excellent—our success manager, Chaitanya, has been proactive in helping us maximize the platform’s capabilities, and the support team has been quick to assist whenever needed. Overall, Loop has helped us refine our subscription model and improve retention, making it an easy recommendation for any brand looking to scale subscriptions on Shopify.
It’s fantastic to hear that Loop has been the perfect fit for your subscription model! We’re so glad that the flexibility, Shopify integration, and custom features have allowed you to tailor subscriptions to your unique needs. It’s great to know that the cancellation flows, customer portal, and analytics tools have made a real impact on retention and performance. We’re thrilled that Chaitanya and the support team have been proactive and quick to assist. Thank you for the high recommendation, and we’re excited to continue supporting your growth!
- Loop Team
Loop is crushing it in the subscription game. They are constantly adding new features and their support is top notch. Do yourself a huge favor and don't make the mistake I did by starting your business with a cheaper subscription app. You will pay for it!
It’s awesome to hear that Loop is making such a big difference for your business! We’re thrilled to know that our continuous feature updates and exceptional support have met your expectations. Your advice and recommendation mean a lot to us, and we’re excited to keep supporting your growth with Loop!😇
- Loop Team
Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around or fixed very quickly.
I could not recommend Loop Subscriptions more highly.
We’re so excited to hear that Loop has been the perfect solution for your Shopify subscriptions! It’s great to know the migration process was smooth and that the intuitive Flows have made it easy for your team to handle complex tasks. Empowering your CS team to make changes themselves is exactly what we aim for! We truly appreciate your high recommendation and are committed to continuing to support your success.
- Loop Team
Loop Subscriptions has been an incredible addition to our tech stack, but what truly sets them apart is their exceptional support and Success Team. From the moment we onboarded, their team has been consistently proactive, responsive, and genuinely invested in our growth.
Their support is fast, thorough, and always willing to go the extra mile. Any time we reached out with a question—whether it was technical setup, optimization, or best-practice guidance—the team responded with clear, actionable steps rather than generic replies. They take the time to understand your business model and tailor their advice accordingly.
The Success Team deserves special mention. They helped us build a strategy. They shared insights on improving retention, optimizing subscription flows, increasing conversions, and leveraging features we didn’t even know we needed. Their recommendations directly contributed to smoother operations and measurable increases in recurring revenue.
Beyond just solving problems, they help you grow. It genuinely feels like having a partner rather than just an app provider.
Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help.
- Loop Team
Loop has been an outstanding partner, consistently delivering top-notch support and innovation. Their team is incredibly personable, detail-oriented and highly responsive, addressing any issues immediately. The platform itself is intuitive, with excellent reporting that continues to evolve. We're especially excited about their gamification feature.
After evaluating multiple subscription platforms, we’re confident that choosing Loop was the best decision we could have made!
Highly recommend!
It’s fantastic to hear that Loop has been such an outstanding partner for your business! We’re thrilled that our support, platform, and new features like gamification have been able to meet your needs. Your confidence in our platform and high recommendation mean the world to us. We’re excited to continue delivering value and supporting your success!
- Loop Team
