Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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I joined Blueprint in October 2024 and this is the only app the business utilizes to support our customers; and to be honest, its wonderful to use as a business partner and as a consumer from what has been shared with customers. I haven't gotten to fully dive into the analytics portion of the app but I do intend too in the coming coming weeks.
For a business perspective: Manan and the team have been absolutely wonderful and extremely efficient with support. And graciously patient as well with providing well rounded support that empowers us even further. Solid teamwork and always kind.
I appreciate everything!
It’s fantastic to hear that Blueprint has been such a great tool for both your business and your customers! We’re thrilled that Manan and the team have been able to provide excellent, efficient support, and that you feel empowered by their assistance. We appreciate your feedback on the customer experience and will continue to work on improving that aspect. Thank you for your kind words—we’re always here to support you moving forward!
- Loop Team
We switched from Recharge to Loop due to better access to features at a significantly lower monthly rate, along with responsive, dedicated account teams. The migration process was seamless, and we've quickly set up new features like dynamic bundles and order-specific customer upsells. Our experience over the past four months has been outstanding, from the migration to the initial strategy recommendations. I highly recommend Loop to anyone evaluating subscription platforms.
Thrilled to know that your switch to Loop has been such a positive experience! It’s great to know that the migration was seamless and that new features like dynamic bundles and customer upsells have been easy to set up. Your recommendation means a lot to us, and we’re excited to continue supporting your growth with Loop!
- Loop Team
Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around provided or fixed very quickly.
I could not recommend Loop Subscriptions more highly.
It’s great to hear that you’re enjoying the functionality and flexibility of both the app and our support team! We’re always here to ensure everything works smoothly for you.😊
- Loop Team
We’ve been working with LOOP for over six months now, making the leap from another subscription platform. We are extremely happy with the very intuitive subscription platform (both front and back end) and the very attentive and accommodating LOOP representatives.
Switching to LOOP has given our customers a better experience when it comes to managing their product subscription, and this is reflected in the customer feedback and our retention rates. LOOP has a multitude of nifty features to reduce churn and increase AOV and LTV. Would definitely recommend if you’re considering a new subscription platform.
Really fantastic to hear that your switch to Loop has been such a positive experience! We’re thrilled that both the platform’s functionality and our team’s support have helped improve customer experience, retention rates, and overall subscription management. Your recommendation means a lot, and we’re excited to continue supporting your success with Loop!
- Loop Team
Loop Subscription has been an absolute game-changer!
Their integration team is highly skilled and always ready to help, making the process smooth and stress-free.
The platform itself is packed with powerful yet easy-to-use features, making subscription management effortless. We have used other systems, which are simply not a patch on Loop. Highly recommend!
I’m glad to hear that you found our support quick and effective! Your feedback means a lot to us, and we’re always here to ensure your experience with LOOP remains seamless.
- Loop Team
Loop has been refreshing to work with, and from engineering to product to finance we all highly recommend it. We're not small, and we were on a very well-known subscription platform that wasn't cutting it (too slow to change/evolve/improve, built on outdated architecture, etc.). We ran a competitive process, took a really good look at all the major players and decided on Loop. They've been everything we hoped for: super responsive and nimble in making customizations/improvements, but also stable and secure with never any down time or issues. Just like any tool, they don't have everything built out for every use case in advance, but we're finding more and more that when we want something from Loop that's important to the business, they're either already working on it or can get it on their short-term roadmap. And they actually deliver, vs. our experience in the past where our salesperson and account rep were great but always relied on some committee or team or process, and nothing ever actually got done on a reasonable timeline. Bottom line: you won't regret going with Loop.
It’s fantastic to hear that Loop has been a great fit for your business! We’re thrilled that our responsiveness, ability to customize, and the stability of the platform have met your needs. It’s also great to know that our team has been able to deliver on your requests in a timely manner, which sets us apart. We truly appreciate your recommendation, and we’re excited to continue supporting your success as you grow!😇
- Loop Team
I have been in the internet marketing space since 1998, I run multiple subscription companies on different platforms. I can say without a doubt that Loop has been hands down the best subscription integration I have worked with. The team has not only jumped in to help me with custom setups, but also pointed out areas that I may have been missing.
If you know me, I do not write reviews, so if you are on the fence, get off of it and use loop.
Wow, thank you so much for such a glowing review! 🌟 Coming from someone with your extensive experience in the industry, this means the world to us. We’re thrilled that Loop has stood out as the best integration for you and that our team could assist in customizing your setup. Your recommendation truly fuels our passion to keep delivering excellence.
We’re here for you every step of the way, and we’re excited for all that’s ahead in your journey with Loop! 🚀😊
- Loop team
I was hesitant to use the Loop App after reading a few reviewers complaining about their poor (or non-existent) service for the free plan, but after another app called "Joy" did not live up to my expectations - it failed during installation steps, I decided to give the LOOP a try. I am so glad I did and I am on the free plan and have received fantastic service from Varun, who was knowledgeable, efficient, and friendly. He even disabled another widget that I did not know was in my template. The Loop Widget looks so cool and so happy with the way it looks. I don't know how much I appreciate your help, Varun. Thanks a million!
Thank you so much for sharing your experience! We’re thrilled that you gave Loop a try and that Varun could provide the support you needed. It’s fantastic to hear you’re happy with the look of the widget and the service! Your kind words mean a lot to us, and we’re always here to ensure you have the best experience possible. 😊🚀
- Loop team
A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.
Thank you, Team Drink Better Than Booze! :D
Reviews like this keep us going. Glad to be your Subscription Growth Partner!
Amazing customer support that will help you every step of the way!! I've used several other subscription apps and have to say that Loop is the best well rounded app. My customers love how easy it is to get a subscription!
Thank you for the review, Team Nyum Nutrition!
Hearing that your customers find subscriptions so easy is music to our ears :)