Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
Refine
-
By rating
Great app, seamless. EXCELLENT customer service.
Thank you so much for your glowing review, Team Nutcase Nuts!
We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟
Team Loop
the customer service is great.. I'm still figuring out the app, but seems to be working well..
Thank you for your feedback! We're glad you're enjoying the app and our customer service. If you have any questions or need further assistance, we're here to help. Your satisfaction is our goal! 🌟
Team Loop
Great app and extremely responsive/capable team to help with configuration. Looking forward to growing with Loop!
Thanks for the awesome review!
We're stoked to hear you're happy with the app and our support team. Can't wait to grow together with Loop! If you need anything along the way, just holler. Here's to big wins ahead! 🌟
Team Loop
Loop is a great product to have for subscriptions! The dashboard is easy to understand and the service has a variety of tools for a custom experience. Shoutout to the team behind Loop as well; excellent customer service and responsiveness! We look forward to using Loop for a long time.
Thanks for the awesome shoutout, Team Jaspr! 😊
Super glad you're loving Loop and finding everything easy to use. Big cheers to you for being part of our journey! If you've got any cool ideas or need a hand with anything, just give us a shout.🚀
Cheers🥂
Nihal and Team Loop
Manan on the help chat was very helpful.
That's fantastic to hear, Team Miller's Grove! I'll be sure to pass on your kind words to Manan.
It's always our goal to provide helpful and efficient support, so knowing that Manan hit the mark is very encouraging. If you ever need more assistance or have any questions, don't hesitate to reach out to our help chat again.
We're here to ensure you have the best experience with our app! Thanks for your feedback! 😊🌟
Nice app. The set up didn't complete automatically but their customer support were very quick and efficient at sorting the matter. I look forward to using the app for my new subscription box.
Thanks for taking the time to leave a review, Team Skein Queen!
It's great to hear that our customer support team was able to quickly resolve the setup issue for you. We're excited that you're using Loop for your new subscription box venture! If you need any assistance or have questions as you move forward, don't hesitate to reach out.
Best of luck with your subscription box journey, and we're here to support you every step of the way! 🚀📦
Great app and service team was helpful in installing it!
Thank you so much for your kind words, Team Bursera! 😊
We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!
Cheers to a great experience together 🥂
Team Loop
Really great app, with supportive customer team who provide timely guidance on any platform issues.
Thank you for the kind words and shout-out, Team Presto Coffee Roasters :)
6 months working with your team has been amazing 🚀 We are always a message away if you need help with anything else 😇
Cheers,
Team Loop
Great app, user friendly and always someone there to help! It's been a pleasure working with their customer service team.
Thank you for the kind words and shout-out, Team Odeliya Probeauty :)
We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇
Cheers🥂
Team Loop
We 100% recommend them for D2C subscriptions.
Features 4.75/5
Customer support 5/5
Problem solving speed 5/5
UI 5/5
Thank you for the review, Team Dunatura :)
Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪
Cheers,
Team Loop
