Reviews (795)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
Refine
-
By rating
I always get amazing support from Atul at Loop and the response is alway timely and accurate. It gives me a huge amount of confidence in the Loop platform because even if I'm faced with a difficult issue I know that excellent support is easily accessed. Thank you Atul and the Loop team!
Thanks a ton for the awesome shoutout and the kind words!
Me and rest of the crew are absolutely thrilled to be your go-to support squad. 🚀
We're here to tackle any issue that you face. And we're super excited to know you're feeling super confident in the platform.
We are building Loop for long-term subscriptions growth 🚀
Cheers,
Atul and Team Loop
Excellent platform and amazing customer service! They are always there to help with questions or concerns.
Thank you for this amazing review, Team WeightCare!
We are super excited that you chose Loop as your subscriptions growth partner.
More subscriptions power to you 🚀
Team Loop
Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop
Thank you for this amazing review! Honestly made our day 😊
Super excited to work with you all
More subscriptions power to you in 2023 🚀
Cheers,
Abel and Team Loop
Excellent subscription service - have used them for 30 days and theimprovements is amazing. Great onboarding!
Thank you for this great review! So happy that you loved our onboarding.
More subscriptions power to your team 💪 🚀
Thanks,
Team Loop
The level of service is wonderful. They have been very proactive in messaging me to optimize our experience.
Thank you for this amazing review, Team Zaza Coffee!
More subscriptions power to you in 2023 💪 🚀
Thanks,
Team Loop
Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!
Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else.
Thanks,
Team Loop
Very helpful - step by step service to help me get all set up. Would definitely recommend their service.
Thanks
Thank you for this review! We are happy that you liked our support.
More coffee subscribers growth to you!
Thanks,
Team Loop
Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.
Thank you for the kind words, Team Mixologie! We are so glad that you selected us as your subscriptions growth partner :)
Thanks,
Team Loop
Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!
Thanks for choosing Loop as your subscriptions partner, Team cantiqLA!
Super excited to grow together 🚀💪
Thanks,
Abel and Team Loop
Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.
Thank you for the kind words, Team nutroslim 😊
We are very excited that you chose us as your subscriptions growth partner 🚀
More subscriptions power to you 💪
Cheers,
Team Loop