Reviews (795)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.

February 21, 2023

Abel and the Loop Team have been fantastic. Easy setup of the subscription overall and then assisted troubleshooting an issue on our homepage. Thank you so much for everything!

My Super Oil
United States
About 1 month using the app
Loop Solutions Inc replied February 22, 2023

Thank you for this amazing review, Team My Super Oil!
We are so happy that we were able to fix your home page issue

Super excited to work together as your subscriptions partner :)

Thanks,
Abel & Team Loop

March 1, 2023

I will totally recommend this app to other as it's pretty well described and easy to play around. Also the costumer service is really helpful and they made things easier for us.

Molly J
United States
7 months using the app
Loop Solutions Inc replied March 2, 2023

Thank you for the recommendation, Team Molly J!
Super excited to have you with us.

More subscription power to you 🚀

Thanks,
Team Loop

April 24, 2023

Abel and his whole crew were so brilliant to understand what I needed in my auto-ship project, and the implementation was a smooth process as a result of their tremendous expertise.

Natural Heaven Pasta
United States
About 2 months using the app
Loop Solutions Inc replied April 24, 2023

Thank you for this amazing review, Team Natural Heaven Pasta!
We are so happy that you decided to chose us as your subscriptions growth partner.

More subscriptions power to you 🚀

Thanks,
Abel and Team Loop

October 3, 2022

App works well, much better than other subscription options that we've tried. The customer service is brilliant, and they have sorted all the little snags we've had setting up. Would recommend!

Love to b
United Kingdom
3 months using the app
Loop Solutions Inc replied October 4, 2022

Thank you for this amazing review! We are happy that you liked our support!

Thanks,
Team Loop

July 6, 2023

If there's one app for subscriptions, THIS IS IT!
After migrating from another in the last few days, this has been an eye opener. Leaps and bounds better! Support have been very helpful throughout.

FLOWERFIX
United Kingdom
5 days using the app
Loop Solutions Inc replied July 6, 2023

Thank you for the kind words, Team FLOWERFIX!
This review made our day 😊

We are super excited that you chose us as your subscriptions growth partner 🚀
More subscriptions power to you 💪

Thanks,
Team Loop

November 21, 2022

This is my first subscription product and Loop is exactly what I needed. Plus, their customer service and tech support are terrific! Their help in getting things set up was awesome. Highly recommend.

Converted Carts
United States
About 2 months using the app
Loop Solutions Inc replied November 22, 2022

Thanks for this amazing review! We are very excited that you chose us as your subscriptions app (now we are partners invested in your growth!).

Happy that you were pleased by our support. Feel free to DM us or drop us a message in case you face any issue.

Thanks,
Team Loop

December 5, 2022

The team at Loop, specifically Piyush and Abel Lesle were incredibly helpful in getting us set-up with Loop Subscriptions. Set-up was straightforward and we were able to get started within a few hours.

Four All Ice Cream
Canada
14 days using the app
Loop Solutions Inc replied December 6, 2022

Thank you Four All Team! For people in Waterloo, Canada => Try out their ice-cream.
They are doing great stuff on their store. We are here if you need help with anything else

Thanks,
Team Loop

December 24, 2022

Best subscriptions app in the game!

Loop provides unmatched features, next level support and is constantly getting better. This will be the #1 Subscriptions App and will set the gold standard for Shopify.

CampusProtein.com
United States
4 months using the app
Loop Solutions Inc replied December 25, 2022

This made our Christmas eve! Thank you Team CampusProtein!

More growth to you 🚀💪

November 15, 2022

Loop is the only subscription app that we use on our sites. We have tried most of the other popular options and were disappointed by the lack of features, support, and the cost. The support team is awesome!

Solutions 4 Health
United States
13 days using the app
Loop Solutions Inc replied November 16, 2022

Thanks for this amazing review! This made our day!
Our aim is to build the best subscriber experience on Shopify in terms of features, support and cost.

Feel free to ping us if you have any other questions related to subscriber growth or anything subscriptions.

Thanks,
Team Loop

Edited January 26, 2023

The app is easy to use and the implementation went quite smoothly for us. Their Support Team is amazing! They are always available and ready to jump on a call when something stops working. Highly recommend.

Every
Germany
3 months using the app
Loop Solutions Inc replied January 26, 2023

Thank you for this amazing review, Team Every!
More subscriptions power to you in 2023 💪 🚀

Thanks,
Team Loop