Reviews (795)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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Thus far Loop has been very attentive to improvements and changes needed to suit our specific type of subscription. Support is vital to the success of a long term subscription and this team knocks it out of the park.
Thank you for this amazing review, Team Catholic Productions!
💯agree that support is vital to the success of long term subscriptions. That's why we are not just another app, but we are your subscriptions growth partner
Thanks,
Team Loop
We decided to move to Loop from Recharge and it was a seamless experience! The team is online and available throughout the day, and extremely fast and thorough in all their responses. 10/10 recommend making the switch!!
Thank you for this amazing review! We are honoured that you choose us as your subscriptions growth partner 🚀
We are here for you always 😇
My company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.
Thank you for the kind words, Team Iconic Beauty :)
Welcome to the wonderful world of subscriptions! We're absolutely thrilled that you chose Loop to kickstart this exciting journey for your company!
We know starting subscriptions can be a bit daunting, but we're here to make it as smooth and enjoyable as possible for everyone.
If there's anything else you need or any new ideas you want to explore, just reach out—we're just a message away!
Here's to a fantastic growth journey together 💪🚀
Cheers,
Team Loop
Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!
Thank you for this amazing review! We are glad that you are happy with our support!
Feel free to reach out to us if you need help with anything else.
Thanks,
Team Loop
Exceptional support and goes the extra mile to boost our retention. Their commitment to going above and beyond in assisting us with our subscription and retention efforts has been truly exceptional.
Highly recommended for outstanding results!
Thank you for the kind words, Team TruHeights! 😊
We are so happy that you chose us as your subscriptions parter for long-term growth 🚀
Can't wait to work on some more amazing retention campaigns and subscription growth ideas 💪
Yes! We will always be committed to your subscription growth :)
Cheers,
Nihal and Team Loop
The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.
Thanks for the review!
We are super excited to take DLG subscriptions to next-level. We are just getting started :)
GAME ON!
Piyush
This app is so easy and convenient to use I'd recommend it to anybody.
There is everything you could only with for being a subscription business, and guys keep adding more.
Also, I've had the best possible customer experience I could imagine.
Thank you for this great review, Team MEL Science.
More subscriptions power to you 💪 🚀
Thanks,
Team Loop
The staff at Loop kept us informed while they migrated our existing subscriptions over to Loop.
The guide within the Help Center made it relatively easy to set up subscriptions and any questions we had were responded to promptly by the support staff.
Super excited to have you onboard Team Nature's Harvest! We are so happy that you migrated to Loop over other apps.
More subscriptions power to you in 2023 💪 🚀
Thanks,
Team Loop
Abel Lesle and the Loop team went out of their way to help us get our Subscriptions going and working how we needed them to for our new Fitness center. They've been a huge help and we're excited to be using Loop and offering subscriptions to our customers.
Thank you team for this amazing review! We are here for you always to help you in your subscriptions growth journey! We are excited for your customers to try out your new fitness center.
Thanks,
Abel Lesle & Team Loop
Really happy with the app so far! SO much better than what we were using previously (Timo). The Loop team has been stellar with their communication and help in migrating our existing subscriptions and getting set up on their app. Would highly recommend to anyone!
Thank you for this amazing review, Team Organic Body Essentials!
We are super excited to have you on board and help you in your subscriptions growth 💪🚀
Thanks,
Team Loop
