Reviews (791)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

April 2, 2024

The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered.

This level of support makes it highly recommended for anyone looking to streamline their selling experience.

Senzu Health
Canada
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for sharing your experience, Team Senzu Health!

We're thrilled to hear that we have simplified your subscription process and our customer support has been responsive to your needs. We're glad to have contributed to streamlining your selling experience.

Cheers,
Team Loop

March 27, 2024

Excellent response and service!!!

Septième
Sweden
1 day using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the awesome feedback, Team Septième! We're glad to hear our response and service have been up to par. Here's the more success ahead!

Cheers,
Team Loop

March 9, 2024

Best subscription app, best support, best experience for our incredible subscribers. Highly recommend Loop if you are considering a subscription tool for your store.

Rejuvia
United States
2 months using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your enthusiastic endorsement, Team Rejuvia!

We're thrilled to hear that you consider Loop the best subscription app, with the best support and experience for your subscribers. Your recommendation means a lot to us, and we're honored to be a part of your store's success.

Cheers,
Team Loop

February 20, 2024

Great product, outstanding support from the team. 5/5

Beak & Body Care Co.
Czechia
10 months using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team.

Cheers,
Team Loop

February 16, 2024

Yes, happy with support. Thanks

Jimmy Hornet Magazine
Australia
28 days using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your positive review, Team Jimmy Hornet Magazine!
We're thrilled to hear you're happy with our support. We're here to assist you throughout your subscription journey, so if there's anything else we can do for you, just let us know. Cheers! 🌟

Team Loop

February 14, 2024

Great Customer Service. Atul is awesome.

Inward Half
United States
8 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your wonderful feedback, Team Inward Half!

We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟

Team Loop

February 6, 2024

Great service. Easy to use.

drinkvictory
United States
2 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your positive feedback, Team Drink Victory!

We're delighted to hear that you found our service great and easy to use. Ensuring a user-friendly experience is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We're here for you! 🌟

Team Loop

January 12, 2024

Great customer service. Fast and straight to the solution.

Oh Beauty
United States
8 months using the app
Loop Solutions Inc replied January 15, 2024

Thank you for your positive feedback, Team Oh Beauty!

It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! 🌟💨

Team Loop

January 12, 2024

My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).

Angela Caglia Skincare
United States
About 2 months using the app
Loop Solutions Inc replied January 15, 2024

Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout.

Happy to have you on board! 🚀🌟

Team Loop

Edited April 18, 2024

Thank you for your help and understanding of our concerns and good communication.

Hirsch Organic
United Kingdom
10 months using the app
Loop Solutions Inc replied December 2, 2023

This just made our day! Thank you for the kind words and shout-out, Team Hirsch Organic.

We are going to frame this one in our office 🙂.