Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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Thank you for your help and understanding of our concerns and good communication.
This just made our day! Thank you for the kind words and shout-out, Team Hirsch Organic.
We are going to frame this one in our office 🙂.
Very good support by a motivated team
Thank you for the kind words and shout-out, Team xactnutrition 😇
We are very happy that you chose us as your subscriptions growth partner!
Excited about future subscription acquisition and retention campaigns 🚀
Cheers,
Team Loop
So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.
Thank you for the kind words and the shout-out, Team datebettersnacks :)
We are so happy that you chose us as your subscriptions growth partner 🚀
Super excited to work with you all for future subscription growth and retention campaigns 💪
Cheers,
Team Loop
Amazing app and customer service. Super happy with it!
Thank you for the kind words and shout-out, Team Get Into The Limelight 😊
We are so excited that you chose us as your subscriptions growth partner 🚀
Always just a message away :)
Cheers,
Team Loop
Very talented and helpful support team. They will help and advise you with everything.
Thank you for the kind words! We’re so glad our support team has been able to guide and assist you every step of the way—always here for you!
- Loop team
Resuelven dudas de forma ágil y rápido. Hacen seguimiento de las consultas si no están cerradas. MUy buena experiencia
¡Muchísimas gracias por tu comentario! Nos alegra saber que has tenido una experiencia tan positiva con nuestro equipo—siempre estaremos aquí para ayudarte de forma rápida y eficaz.
- Loop team
Love it, great app, great functions and the support is not just super fast but also extremely helpful and nice! Best subscription app, we used so far.
We’re thrilled to hear you’re loving the app! Your kind words about our support team really made our day. Thank you for choosing Loop — we’re committed to keeping things awesome for you! 😊
- Loop team
Amazing support and a super clean subscription experience. The team helped us set up everything perfectly – fast, reliable, and incredibly kind. Highly recommended!
Thank you for the glowing review! We’re so happy to hear you had such a smooth experience, and it’s our pleasure to assist you every step of the way. Your recommendation means a lot to us! 🙏
- Loop team
Loop meets our needs to perfection - and the support is amazing as well. We had a single question and within 5 minutes everything was running smoothly because of Aastik's help
We appreciate the kind words! We’re so glad to hear that Loop is meeting your needs perfectly. Aastik will be thrilled to know that his support made such a positive impact. We’re always here to help and ensure everything runs smoothly for you!
- Loop Team
Loop has top tier support, and is always there to help with any questions; big or small. The scope of functionalities of the app is also amazing.
A big shoutout to Pervesh and Saksham for all their help
We’re so glad to hear that you’re enjoying the support and functionality of Loop! A big thank you for recognizing Pervesh and Saksham—they’ll be thrilled to know their efforts made a difference. We’re always here to help with any questions, big or small, and appreciate your feedback!🙌🏻
- Loop Team
