Reviews (789)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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I had an issue with my subscription widget not populating over to a publish site and Varun helped me handle it quickly. Appreciate the attentive service and look forward to using the app more!
Thank you for your kind words, Team Clara Beauty! We're glad our team could assist you quickly. We're excited to have you using the app and look forward to your continued experience with us! :)
Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!
Thank you for this amazing review, Team Sono Wipes!
More subscriptions power to you 🚀💪 .
More than 200 migrations done now. So we have perfected the art of migration :D
Thanks,
Team Loop
I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!
Thank you for the recommendation! Such reviews keep us going!
Sending our best wishes for the success of your daughter's store!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.
Hey there! Thanks for the supportive words! Our mission is to build features that solves the pain points of our customers. We are always trying to bring out more features for our subscription app.
We are so happy that you were satisfied with the migration process! We aim to make it even smoother. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Amazing support & great app!
thanks you so much Kritika
We've been using Loop and are very happy with the app so far — it’s intuitive, works smoothly, and brings real value to our store.
What really stands out is the incredible support team. Special thanks to Kritika for her responsiveness and patience — she made everything super easy.
Even when we had specific design needs for the widget, the team stepped in and made custom adjustments for us.
Highly recommend Loop to any Shopify store looking for a reliable return experience!
Thank you so much for your wonderful feedback! We’re thrilled to hear that both the Loop application and Varun’s support have made such a positive impact. We’re proud to offer a solution that combines powerful features with top-notch service. Your recommendation means a lot to us, and we’re always here to assist whenever you need!
- Loop Team
Very flexible and robust product.
The team is very responsive and proactive to help you grow your business.
Happy to recommend further.
amazing customer support team! they are wonderful!
Thanks for the lovely feedback, Team Fleava! :)
great support team!
We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words!
Cheers,
Team Loop
We have had good experience with this app so far. Our store sells fruits, vegetables and groceries, so our prices vary from week to week. Loop can make the price of the subscriptions have a small price variation, following the changes we make in the store, which is quite useful.
The customer service is very good, they helped me implement the app and they also constantly help me with any questions or doubts I have regarding the app.
Thank you for this amazing review, Team Farmers on Duty!
We are super excited that you choose us as your subscriptions growth partner 🚀
More subscriptions power to you.
Cheers,
Abel and Team Loop
