Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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We have been with loop for a little over a year now, and the whole team has been amazing and helpful. We have 3 websites that use loop and they have been extremely helpful to make sure we get the best deal for the best product. Overall we have been very happy with their platform and plan to continue using loop.
Thank you for the wonderful feedback! We’re thrilled to support all three of your websites and glad to hear Loop has been a great fit—excited to keep growing together!
- Loop team
I can't say enough about Loop! Our meal prep company recently made the switch to their fully automated subscription platform, and it's been a total game changer for Fuel Your Body. From the moment I spoke with their team, especially Abel and Surbhi, I knew we had found the perfect partner to fuel our growth across Canada.
The support team at Loop is simply the best I've ever encountered. Their hard work and dedication are truly remarkable. If you're looking to scale your subscription business, look no further than Loop. Forget about the rest; jump on board with Loop and thank me later!
Thank you, Loop, for revolutionizing our operations and being such an incredible partner. Here's to many more years of success together!
Jay Gallagher - CEO
Fuel Your Body - Healthy Meal Delivery Inc
www.eatfyb.ca @eatfyb
Excellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with. Thank you
Thank you for this great review, Team Bag and Boop!
Happy that we were able to resolve your issue and excited to have you with us
More subscriptions power to you in 2023 🚀
Cheers,
Team Loop
Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words!
Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
I've tested every Subscription app on Shopify but to no avail. These guys went beyond support in helping me set up / configure/customize. Great app and great support team. Five stars... simple to configure - Thank you!
Thank you for the recommendation! Such reviews keep us going!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Fantastic app and the support team is prompt and helpful to resolve all matters.
Kanishk is a legend and top tier support person!
Thank you guys
We’ve been using Loop Subscriptions for our multiple brands, and it’s been a great experience. The custom flows and customer portal make it super easy for our subscribers to manage their orders, which is crucial for a wellness brand like ours.
Loop’s cancellation flows and analytics have helped us improve retention, and their support team is always quick to assist.
If you're on the fence about which subscription app to go with, We highly recommend giving Loop a try. It’s powerful, easy to use, and backed by a team that genuinely cares.
Thank you for the amazing review! We’re so glad to hear that Loop has been a great fit for your wellness brands and has helped improve retention. It’s fantastic that the custom flows and analytics are making a difference for you and your subscribers. We truly appreciate your recommendation, and we’re always here to support you with any future needs. Cheers to your continued success!
- Team Loop
Loop Subscriptions went above and beyond expectations in helping migrate our subscriptions from Stripe to Shopify. Their migration and support team was prompt, professional, and persistent in helping us through some tricky technical issues. They made the subscription platform transition as seamless as possible.
Thank you for the kind words and shout-out, Team Happy Baston :)
We are so happy that you liked our platform 😊
We are very excited to have you onboard 🚀
Thank you for choosing us as your subscriptions growth partner 💪
Cheers,
Team Loop
It's a scam, I tried to cancel my plan for 3 months, they don't let you to do so on their system, you need to send message to their customer support and they still charge me until this day.......
Great app for getting subscription model for your products. The customer support is excellent as well and they respond fast.
Thank you for the great feedback! We’re happy to hear Loop is helping power your subscription model and that our support team has been quick and helpful!
- Loop team
