Reviews (791)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

June 3, 2025

excellent app - the support team is simply incredible

ORBIS Lifestyle
Switzerland
4 months using the app
Loop Solutions Inc replied June 12, 2025

Thanks a ton for the kind words! We’re so glad you’re loving Loop, and our support team truly appreciates the shoutout. We’re here whenever you need us! 🙌

– Team Loop

May 30, 2025

Really great app and super helpful support team !

MAYBE PARIS
United Kingdom
About 1 month using the app
Loop Solutions Inc replied June 12, 2025

Really appreciate your feedback! We're thrilled you're enjoying the app and found our support team helpful. Your success is what we’re here for! 🙌

- Team Loop

March 7, 2025

Haven't really used the app, just had an issue installing it and the customer service was awesome

Dermaself
Italy
8 months using the app
Loop Solutions Inc replied June 26, 2025

We’re glad to hear that our customer service was able to assist you during the installation process! If you need any help getting started with the app or have any other questions, feel free to reach out. We’re here to help!😇

- Loop Team

February 18, 2025

Erstklassiger Support!

FrankJuice GmbH
Germany
9 months using the app
Loop Solutions Inc replied July 5, 2025

"Vielen Dank für das großartige Feedback! Es freut uns sehr, dass der Support erstklassig war. Wir sind immer hier, um Ihnen zu helfen, wann immer Sie Unterstützung benötigen!

Thank you for the great feedback! We’re thrilled to hear that the support has been top-notch. We’re always here to assist you whenever you need help!🙏"

- Loop Team

January 16, 2025

Excellent product and support!

Fitvalmennus
Finland
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

We’re thrilled to hear that you’re happy with both the product and our support! We’re always here to help whenever you need assistance.

- Loop Team

Edited February 13, 2026

Great support! :)

DogMama | Vitamlsky pro psí zdraví
Czechia
Over 1 year using the app
Loop Solutions Inc replied September 16, 2025

Thank you for the great review! We’re thrilled to hear that the support, customization, and integration have worked perfectly for you. We’re always here to help! 😊

- Loop team

November 25, 2024

Great App and support!

TooA
Italy
11 months using the app
Loop Solutions Inc replied September 16, 2025

We’re so glad to hear that you’re loving the app and support! We’re always here to make sure you have the best experience possible! 🙌🚀

- Loop team

November 7, 2024

Thank you so much for your service.

Café des Guerriers
France
About 2 months using the app
Loop Solutions Inc replied November 19, 2024

Thank YOU, Team Café des Guerriers!

June 16, 2024

The function is very good, the service is very helpful and patient.

KAYGO SAFETY
Hong Kong SAR
18 days using the app
Loop Solutions Inc replied June 18, 2024

Thank you for your kind words, Team Kaygo Safety! We're delighted to know that you've had a great experience so far. Your satisfaction is our priority! :)

April 1, 2024

Fantastic app and great support ! I highly recommend

GoldUnion
France
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the kind words and recommendation! We're glad you're enjoying the app and finding our support helpful.

Cheers,
Team Loop