Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,950)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

Edited August 21, 2026

Was a 1-star review, now upgraded to 5-star. The support team have been awesome - Joyce, Tal, and Domerly have all taken great care of us since the initial onboarding issues. Ilyn is also great!

UGLYFACE
New Zealand
6 months using the app
March 25, 2026

Ich nutze Loox jetzt schon eine Weile und bin echt super zufrieden. Die Einrichtung war total einfach und alles funktioniert reibungslos. Besonders cool finde ich die Foto-Bewertungen – das bringt viel mehr Vertrauen in meinen Shop. Klare Empfehlung!

Rauschfabrik
Austria
7 days using the app
March 6, 2026

Very smooth and easy to use. The review import process works well and saves a lot of time.

BandsCo Straps
United States
Over 1 year using the app
May 2, 2026

good

K2 Industries
United States
7 months using the app
May 3, 2026

works perfect

jobean
Canada
Over 1 year using the app
May 3, 2026

Great tool to boost confidence from my customers and potencial buyers

Ana Lopez Art & Designs
United Kingdom
Almost 2 years using the app
May 3, 2026

süper

PfotenWelt
Germany
8 days using the app
Edited June 30, 2026

Top. Bin sehr zufrieden

Lomeda
Germany
2 months using the app
May 3, 2026

genial

Jesmar
Spain
1 day using the app
March 5, 2026

Your customer service is non-existent. I am extremely frustrated.

SaltTree
United States
4 days using the app
Loox replied March 6, 2026

Hey, thanks so much reaching out about this. I’m sorry you didn’t receive the level of support we aim to provide. I've made sure to reach out to you directly - please feel free to respond whenever convenient for you. We’d love the chance to make it right.