Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,902)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

July 27, 2026

Easy to use and displays reviews well on the website

Stillen
United Kingdom
About 2 months using the app
July 27, 2026

Really easy to switch over too, much more user friendly than others

Peak Collective
United Kingdom
About 1 month using the app
July 26, 2026

Awesome support, and on a Sunday!!!

The Hat Pros, Inc.
United States
Over 2 years using the app
July 25, 2026

such a very buttery, nice looing reviews. i love it. free option itself, awesome. thank u guys

MomzCradle
India
About 2 hours using the app
July 25, 2026

I had a great experience with Loox support, especially thanks to Rina. She was extremely kind, patient, and helpful throughout the whole process. She guided me step by step, answered all my questions clearly, and reassured me when I was worried about the import process. Thanks to her support, everything was much easier and I felt confident that my store was set up correctly. Rina provided excellent customer service and truly went above and beyond to help. Thank you so much, Rina, for your time, professionalism, and kindness.

arca e zampette
Italy
17 days using the app
July 23, 2026

hasta el momento muy buena app, un poco cara eso si

LERA
Chile
16 days using the app
July 24, 2026

Mary's customer service is very efficient, appreciated.

DIVINE TIMES by Shopp Java
United States
About 2 months using the app
Edited July 27, 2026

Huge thanks to Joyce from the Loox support team! I was struggling to figure out how to add specific videos to my video slider widget, and she quickly helped me realize I needed to add them via the 'Manage reviews' section first. Fast, friendly, and super helpful service!

The Daily Comfort
Netherlands
8 days using the app
July 22, 2026

Kim was outstanding in helping me accomplish something I needed done asap and assisted me with patience. She was so nice and went through alot of trials with me to check my work and get my issue resolved even though we hit so many roadblocks and bumps in the road. I am so impressed by the support! Thank you Kim!

BRIGHT LIFE GUIDES
United States
3 days using the app
July 22, 2026

Thanks to Kim for his great support. He answered all my questions with patience, and I managed to configure the LOOX app properly

HuisEssence
Netherlands
About 12 hours using the app