Loox ‑ Product Reviews App
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Reviews (9,965)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.
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Easiest app I’ve used to date. And customer service is awesome. I use It for my swimwear Shopify store, ThicknThinSwimwear and I couldn’t Be happier with this app.
Great customer support from Ellison!
Great app! Easy and intuitive to get up and running, and had reviews coming in the first day.
I had some questions about installing the widgets I wanted on my theme and Molly from customer service gave us quick and amazing support! Thank you!
Super easy to use, and I find it brings a lot of customer reviews in compared to other review apps. Plus I love how modern and user friendly it is for the customers and also the widgets on the website.
They overcharge you and have no way to downgrade for smaller shops. The Loox subscription costs more than the shopify subscription
Hey,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
Loox offers several different plans for stores at different stages of their Shopify journey.
I'm glad you were able to downgrade to a plan that better suits your store's needs.
I’ve reached out to you via email and would be happy to continue the conversation there and address any more of your concerns.
Best,
Tal.
Great app and great customer services too. Liz A was able to help me identify and fix the issue in a few minutes.
Jemuel was super helpful when I needed assistance!
I appreciate the intuitive interface; the ease of use, branding options, and compliance all create a fabulous partner for my new Shopify store.
Laurence was awesome! Great customer service that was much appreciated. Fast and easy to understand. Well done, Loox!
The Loox team is great! They are so good at helping out in case you encounter any issues with the app.
