Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,965)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

January 13, 2025

Jemuel was very helpful and answered my query right away.

Lucky Lou Shoes
United States
5 months using the app
January 7, 2025

love it every time they convert a sale also to a good 5 star review

Chaind - The Chain Authority
United States
Over 2 years using the app
January 6, 2025

Easy to set up and works perfectly

MobilityCo
United Kingdom
5 days using the app
January 4, 2025

I'm surprised at how willing my customers are to submit reviews. I love to know that they are happy with my products and I think potential customers have confidence to buy from me when they see five star reviews. I'm very happy with the Loox app.

Collage Quilter
United States
Almost 2 years using the app
January 1, 2025

great product but even better customer support.
needed assistance importing some reviews and the support team resolved in within a few minutes.

2XL Swagger Brands
United States
7 months using the app
December 30, 2024

Great app and customer service. Kim has been really helpful and always responds so fast!

Jewellery Supplies Co
Australia
Almost 2 years using the app
Edited August 1, 2026

Kim was very kind, patient, and helpful. She understood exactly what I wanted to achieve and explained the solution clearly and professionally. Thanks to her assistance, I was able to set everything up successfully. Excellent customer service—thank you so much, Kim!

WoolNest
Netherlands
Almost 2 years using the app
Edited December 26, 2024

Quick and helpful answer to my question. Thank you Liz!

Jean-Pierre Weill Studios
Israel
Almost 4 years using the app
December 25, 2024

Excellent bit of software that makes it very easy to set up import reviews and configure behaviours.

JustGoodKit
Australia
10 days using the app
December 23, 2024

I’m extremely impressed with the customer support from Loox. Molly provided a quick and efficient response to my request to upload videos to my review. The process was smooth, and her professionalism made the experience even better. Highly recommend their service and support!

Passion Ice Baths
Netherlands
21 days using the app