Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,966)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

November 20, 2024

The best review app on Shopify. Has everything you need to show social proof, pictures, videos. Jodel from the customer support team is fantastic and took care of all the minor queries we have regarding specific product reviews not being sent out. Thanks Jodel!

NAB Leather
Canada
Over 4 years using the app
November 20, 2024

The app works great and Aya has been a great support! I love that I can get Loox working and looking as best fit for my brand and site.

Creed & Cloth
United States
10 months using the app
November 18, 2024

I use a lot of apps for my site. This is BY FAR the best and most important app I have. IT IS A MUST!!!
I have NEVER had a developer offer so much immediate and incredible support any time I send a request via email. It is instantaneous!
I get so frustrated with some of my other app providers when getting support seems to be like pulling teeth!
Everyone at Loox is over the top amazing and helpful.
DON'T HESITATE TO GET THIS!

Renetto - The Original Canopy Chair
United States
7 months using the app
November 18, 2024

Thank you Jodel. I am very grateful for your help. and was amazing how fast you fixed my issue with the widget.

RingMen Jewelry
United States
Almost 3 years using the app
November 17, 2024

Received excellent customer service from Jodel.
Issue was resolved promptly.

Thank you!

CU Scared
United States
About 21 hours using the app
November 17, 2024

easy to set up, and shows your commitment to quality of product and customer service.

Vital 500
United States
2 months using the app
November 13, 2024

The customer service is outstanding. Im super happy with how fast they resolved my issue.

EUPHORICMOSS
United States
Almost 3 years using the app
Edited February 24, 2026

A great review app. Easy to install, great widgets and fabulous customer service.

Retro Print Merchants
Australia
Over 1 year using the app
Edited October 18, 2025

Nathan R was super quick and helpful with implementing star reviews under my products/collections!

Thanks!

Honest Pet Collective™
New Zealand
12 months using the app
Edited November 15, 2024

Great customer service, Ken helped me a lot setting up the widgets.

Steel 'N' Feel
Vietnam
3 months using the app