Loox ‑ Product Reviews App
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Reviews (9,902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.
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Loox has very good and fast customer service. Leogen was great at answering my questions!
Incredible tech support from Dolev and the team, highly recommend!
Love this app and the support team is always top notch. I reach out quite often for help with random questions. Most recent, Leogen was able to assist with my issue in less than just a couple minutes :) There are a few quirks I have encountered here and there but the benefits far outweigh the roadblocks we have run into.
Rain was very helpful in accomplishing just what I wanted to do in my Shopify store. She was fast to get back to me and the information provided was precisely what I needed.
Its been a pleasure having this app. Our customers have interacted with us in a positive moving forward way. It's reinforced what experience we have when we see customers face to face and it has given us and our customers opportunity to improve this buying selling experience. They have shared their happiness but also any disappoints we were not aware of and the design of the app allows us to repair the issue the client has and then their opportunity to re-rate us with fresh comments so potential customers can see our workflow process of problem to solution.
Loox is really great as a review display and review collection app. I've tried several others over the years of running my brand, and this is the best by far. Quite customizable, and the support is fantastic. My latest support was handled by George, and he was absolutely amazing... Quick, communicative, and helped me solve a mobile display issue that we hadn't been able to fix on our end.
Highly recommend Loox for product review collection and display!
I spent two hours trying to add my reviews to the product page- me and chat were getting nowhere. Then I saw the LOOX chat box at the bottom left corner of the screen, and Liz was able to get me sorted within a few minutes. Great service, speedy help. Thanks, Loox & Liz!
Fast and responsive customer support. Love the app.
Helpful App. Works perfectly!
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