Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,972)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

July 3, 2024

I was looking to switch to a reviews app that did more than just simple reviews - I've been so pleased with the features of Loox reviews and referrals, and the support team was swift to respond if I had a question.

LittleKind LLC
United States
5 days using the app
July 1, 2024

We are so happy to have switched to Loox recently. The main reason being is their fantastic customer service. Whenever we have a question, it's very easy to contact the Loox customer support and they always respond very quick. Thanks for being there for us.

Jinx the Label
Australia
6 days using the app
July 1, 2024

Chester was very helpful and kind

Dixie Decoys
United States
Over 1 year using the app
July 1, 2024

getting more reviews then yotpo

LiveTheGnar
United States
25 days using the app
June 30, 2024

These are thieves. they still deduct money from your bank account eventhough you are not using their product

TrendGlamBeautyProducts.com
Netherlands
About 1 month using the app
Loox replied July 2, 2024

Hey,
Rotem from the Loox team here.

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I’ve reached out to you privately through our support email to refund you for this charge :)

June 28, 2024

Love the look and presentation of the reviews. But the migration from Stamped COULD NOT have been longer or more painful.

gfJules
United States
About 1 month using the app
June 28, 2024

Jodel was very helpful, direct, and quick!

Bullet Journal
United States
2 months using the app
June 25, 2024

Loox is a pleasure to use! I appreciate the very intuitive approach and great reporting tools. Highly recommend.

Birthday Butler
United States
Over 3 years using the app
June 25, 2024

Great Customer Service!

Liz assisted me with downloading my website reviews to a CSV.
She was quick and very knowledge.

Thank you

CW Dressings™
United States
Almost 3 years using the app
June 21, 2024

Seamless app, with great customer support. Aya helped me swiftly with problems I faced.

Sanzen Studio
Czechia
9 months using the app