Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,865)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high-impact reviews and UGC tool that boosts trust and conversions, with many calling it essential. They highlight strong photo/video reviews, clean customizable widgets, and reliable email flows with discounts that drive more reviews and repeat purchases. Merchants like easy setup, smooth Shopify integration, bulk review import, and structured data. Support is frequently praised as fast, proactive, and effective, even for complex technical fixes.

July 4, 2026

This app has great designs but the pricing model is way too expensive. If you sell a lot of lower price items it may not be worth it.

RipRightWear
United States
Over 2 years using the app
Edited July 25, 2026

Loox nous a permis d’afficher facilement les avis de nos clients sur notre boutique, ce qui a considérablement renforcé la confiance des visiteurs. Depuis son installation, nous avons constaté une amélioration de notre taux de conversion et une augmentation de nos ventes. L’application est simple à utiliser, efficace et parfaitement adaptée aux boutiques e-commerce. Nous la recommandons sans hésitation.

Cuisinora Signature
France
About 1 month using the app
June 25, 2026

From driving search/AI query traffic, to managing our referral reward program, plus doing all the normal things a review app needs to do, I'm super happy with Loox. I've used x4 other Review Apps over the past 10 years, including Yotpo, and most did about half the job Loox is now doing for us. Our reviews have doubled, guessing due to the clean email templates. Not sure why, but I'm thrilled Verified reviews have always been the best way for us to build trust with new shoppers. The photo and video reviews do a great job showing the parents and school administrators that shop our store what our tools look like in action, and that's gold. This is the best money I've spent on an app to date. Reviews = trust = conversions.

Generation Mindful
United States
10 months using the app
June 21, 2026

As a Shopify store owner who has used Loox for a couple of years now, I have to say it’s been an absolute game-changer for my business, though it definitely comes with some caveats.
On the positive side, Loox has been essential for building trust with my customers. The visual aspect of the app is its biggest strength. Shoppers love seeing real photos of how products actually look, and it has noticeably helped my conversion rates. I also have to give a massive shoutout to their customer support. Whenever I’ve run into technical issues or needed help tweaking the display to match my theme, their team has been incredibly fast, professional, and patient. It’s rare to find that level of dedication from a software company, and it makes a huge difference.

FlexPatio
United States
About 1 year using the app
October 13, 2026

So far so good! early stages but its been easy enough with good customer support.

Goodwood Audio
Canada
1 day using the app
October 8, 2026

WARNING DONT GET THIS APP. AS SOON AS YOU SCALE THEY WILL CHARGE YOU 500-1000€ per month. WARNING WARNING WARNING

OFF-GRID
Sweden
9 months using the app
October 8, 2026

Exactly what my business needed. So many options to create a custom look for my website. If you are looking for a review management system - LOOK NO FURTHER you've found it!

Lindsey's Bitchin Stitchin
United States
6 months using the app
October 2, 2026

Thanks for your quick support team response - fantastic advice, it made my reviews work, thanks to Aya R!! Super-star!

WonderLab Kids
Germany
5 months using the app
September 30, 2026

Fantastic app and even better customer service! Doron M helped me out quickly and made sure everything was set up perfectly. Highly recommend.

Skyddshuset
Italy
About 1 month using the app
September 29, 2026

fixed it faster than claude believe it or not thanks joyce

PetJet
United Kingdom
About 5 years using the app