Loox ‑ Product Reviews App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (9,865)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a high-impact reviews and UGC tool that boosts trust and conversions, with many calling it essential. They highlight strong photo/video reviews, clean customizable widgets, and reliable email flows with discounts that drive more reviews and repeat purchases. Merchants like easy setup, smooth Shopify integration, bulk review import, and structured data. Support is frequently praised as fast, proactive, and effective, even for complex technical fixes.
Refine
-
By rating
This app has great designs but the pricing model is way too expensive. If you sell a lot of lower price items it may not be worth it.
Loox nous a permis d’afficher facilement les avis de nos clients sur notre boutique, ce qui a considérablement renforcé la confiance des visiteurs. Depuis son installation, nous avons constaté une amélioration de notre taux de conversion et une augmentation de nos ventes. L’application est simple à utiliser, efficace et parfaitement adaptée aux boutiques e-commerce. Nous la recommandons sans hésitation.
From driving search/AI query traffic, to managing our referral reward program, plus doing all the normal things a review app needs to do, I'm super happy with Loox. I've used x4 other Review Apps over the past 10 years, including Yotpo, and most did about half the job Loox is now doing for us. Our reviews have doubled, guessing due to the clean email templates. Not sure why, but I'm thrilled Verified reviews have always been the best way for us to build trust with new shoppers. The photo and video reviews do a great job showing the parents and school administrators that shop our store what our tools look like in action, and that's gold. This is the best money I've spent on an app to date. Reviews = trust = conversions.
As a Shopify store owner who has used Loox for a couple of years now, I have to say it’s been an absolute game-changer for my business, though it definitely comes with some caveats.
On the positive side, Loox has been essential for building trust with my customers. The visual aspect of the app is its biggest strength. Shoppers love seeing real photos of how products actually look, and it has noticeably helped my conversion rates. I also have to give a massive shoutout to their customer support. Whenever I’ve run into technical issues or needed help tweaking the display to match my theme, their team has been incredibly fast, professional, and patient. It’s rare to find that level of dedication from a software company, and it makes a huge difference.
So far so good! early stages but its been easy enough with good customer support.
WARNING DONT GET THIS APP. AS SOON AS YOU SCALE THEY WILL CHARGE YOU 500-1000€ per month. WARNING WARNING WARNING
Exactly what my business needed. So many options to create a custom look for my website. If you are looking for a review management system - LOOK NO FURTHER you've found it!
Thanks for your quick support team response - fantastic advice, it made my reviews work, thanks to Aya R!! Super-star!
Fantastic app and even better customer service! Doron M helped me out quickly and made sure everything was set up perfectly. Highly recommend.
fixed it faster than claude believe it or not thanks joyce