Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,908)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

June 16, 2026

Reached out today and Mary was incredibly helpful! She answered my questions quickly and gave me several options on how to handle my issue. Very satisfied with Loox!

Brogue Motorcycles
United States
Over 3 years using the app
October 9, 2026

Doy las gracias a Ken S. por su servicio de atención al cliente, muy amable y me ha ayudado y resolvió todas las dudas que tenia. Se merece un aumento de sueldo. Chapó

Mineluma
Spain
About 1 year using the app
October 9, 2026

Application très pratique et le service après vente très réactif, en particulier avec mon contact Aya.

TAÏNOS
France
2 months using the app
August 17, 2026

very good!

🏁Two-Strokes Only🏁
United States
8 months using the app
August 18, 2026

TERRIBLE APP, DO NOT USE. AUTO PUBLISHED REVIEWS, WITH NO OPTION TO BLOCK SPAM. GARBAGE APP

Oceans®
United States
7 months using the app
Loox replied August 19, 2026

Hey,
We’re sorry to hear that your experience with Loox wasn’t what you hoped for. To clarify, recently we updated our review publishing process to ensure compliance with regulatory requirements and Google’s policies. Reviews are held for a 14-day moderation window, during which merchants can review submissions. If no action is taken within that period, the review will be published automatically.

We’ve reached out to you privately to better understand your concerns and assist further. We appreciate you taking the time to share your feedback.

August 18, 2026

Love the platform, very easy to implement into my website as well.

Elias Sports Store
United States
26 days using the app
June 24, 2026

Really good app for building social proof and improving the conversion rate. The customer support has been excellent, and I especially want to thank Domerly for all the help. The support was very clear, fast, and professional. It helped me a lot.

Suffolk®
Chile
About 2 hours using the app
August 17, 2026

Great!

CoreStep
Israel
1 day using the app
August 17, 2026

muy top

Naturagens
Spain
About 2 months using the app
August 17, 2026

Just starting out but so far so good

Ascension Style
Canada
About 1 hour using the app