Loox ‑ Product Reviews App
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Reviews (9,905)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.
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The service is very quick and accurate, I thank Ilyn for her kind help.
Bra
Greag
Be careful with this app. It draws you in with the beginner plan, but once you reach the quota, a number of limitations appear that were never clearly explained when signing up.
Communication then becomes extremely poor, and I was given incorrect information on more than one occasion. Although they say you can continue using the beginner plan, you are required to complete multiple steps every time just to access the Loox app. Most of the time these steps aren’t even available, which means you can’t actually use the app.
I WOULD STRONGLY ADVISE SEARCHING FOR A MORE RELIABLE LONG-TERM REVIEW SOLTUION
Hey,
Thank you for taking the time to leave your feedback. We're sorry to hear about your experience, and we'd love the chance to make things right. We’ve reached out privately to go over your current plan with you and share more details. Feel free to reply whenever it works for you.
es bueno lo estoy probando y va bien
Best of all reviews app.
buena
top
l
DO NOT USE THIS APP, THERE ARE WAAAAAAAY CHEAPER ALTERNATIVES THAT DO THE EXACT SAME THING. THEY CHARGED ME NEARLY 1K IN USAGE FEES LAST MONTH, THE PRICING STRUCTURE IS ESSENTIALLY A SCAM.
Hey, we do our best to keep our pricing clear and transparent, with all details available on our website, Shopify listing, and within the app. Our usage plan exists for merchants with a seasonal order volume, whereas our Unlimited plan comes at a fixed predictable cost.
Having said that, it's obvious that the recent charge came as a surprise to you - we are sorry, and we'd love the chance to make things right.
We’ve tried reaching out privately over the last couple of days to review your plan options. If you haven’t seen our latest message, please contact us from the relevant email address at support@loox.io, and we’ll be happy to help.
Dan was extremely helpful. thanks !
