Loox ‑ Product Reviews App
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Reviews (9,905)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.
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parfait
This is the worst support practice I've ever seen on Shopify. I can't get a proper answer to any of my questions. The support representative directs me to Tier 2, I wait a day for a response, and even Tier 2 doesn't help. It's nothing but nonsense. I only use this app because the reviews look nice; other apps don't look this good.
I'm sorry to hear about your experience with our support team. We aim to provide top-notch service, so it's disappointing to know we didn't meet that standard this time.
It looks like our reply may not have reached any active email address, but we would really appreciate the opportunity to help resolve this for you. If you haven’t received our latest message, please feel free to reach out directly to support@loox.io so we can make sure you’re taken care of as quickly as possible.
נ
Great app. Fast and helpful support in case of any issues. After the last update, they added more languages, so it is now localized for many European countries. I recommend it.
Ilyn was super helpful, solved my problem promptly! It's worth the cost.
I struggled trying to import reviews as I am not super familiar with google sheets. I reached out to support and Rina was very helpful and provided screen shots and everything. I was able to import the reviews thanks to Rina's help.
thank you
Super handig en makkelijk te installeren, de afgelopen week al snel wat reviews gekregen
I just switched to Loox, I'm getting more sales and larger orders! It was definitely worth it! I also needed assistance, she stuck with me even though i was frustrated and we got it all working!
professional customer service, Mary is impeccable
