Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app drives strong business impact with higher retention, repeat purchases, and LTV, quickly paying for itself. They find it intuitive yet powerful, with flexible points, rewards, tiers, referrals, and deep customization. Strong analytics, robust integrations (Shopify/Plus, POS, Klaviyo, Recharge, etc.), and smooth migrations are praised. Support and account management are described as fast, proactive, and strategic, helping shape long‑term loyalty programs.
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Incredible app and customer service by Luana superresponsive and enchanting. Very happy so far with the help instalating it and the results. Heads up to Oscar of the sales team.
Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding and Sales teams are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience.
Onboarding was great and easy. We set it up for all our 6 websites.
We are at the beginning of our journey together but we see some customers already signing in
Thanks so much for your review, we love getting feedback about our product and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Loyalty Lion integrates neatly into Shopify, offers endless ways of personalization and it also properly integrates with Recharge Payments. Plus the dedicated onboarding experience by a gentleman called Jonny was second to none.
Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Perfect tooling for our loyalty program! Fits all our needs. Very helpful customer service and onboarding. We're very happy!
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
We've been having a great experience with LoyaltyLion with the guidance of Hannah Yaffe. She's been providing us with amazing support and feedback to all our program needs. In addition, Hannah is a lovely person to work with. She's incredibly kind and positive and has been giving us valuable help on imporving and relaunching our current loyalty program.
Thank you so much for you feedback and we couldn't have said it better about Hannah ourselves! We will be sure to pass along your wonderful feedback to the team. We are so glad to hear you're getting the support for you program and we are so excited to help you see it grow!
We are happy to renew the new points program using Loyalty Lion. Our Strategic CSM, Hannah, helped a lot to give us advice.
The app also offers many types of voucher and discounts, so that we can deliver variety offers to our customers. I hope more functions will be added in the future :)
We love Hannah and so glad to hear that you think she's great too! We appreciate you sharing your thoughts on additional features and we will continue to make sure we are sharing all of that feedback with our product team! We love being able to help grow your loyal program!
Great team and support so far. Very helpful and quick response time. Looking forward to see what we can achieve with this tool :)
Thank you for your review! We are looking forward to seeing your loyalty programme progress too!
Great Service from First Contact to Launch. Jonathan was with us for each step of the onboarding and responded thoroughly to the many enquiries we had prior to launch. The app is intuitive and easy to use, while the Analytics are a big plus that will allow us to bring our Loyalty game to the next level. Recommended !
Thank you for your review! We will pass your comments onto Jonathan directly! Please let us know if we can support in any other way
The referral program is a great way of keeping customers engaged. The team has been super helpful in getting us started and the onboarding team was such a great help throughout the entire process. Can definitely recommend!
Good experience with LoyaltyLions especially since we've upgraded our plan
Christian has been very helpful when implementing our new program.
He provided really good recommendations to improve our performances as well.
Thanks for the great support!
Thank you for your great review! We will pass on this feedback directly to Christian. We can’t wait to see your loyalty programme go from strength to strength based on some of Christian’s recommendations!
