Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app drives strong business impact with higher retention, repeat purchases, and LTV, quickly paying for itself. They find it intuitive yet powerful, with flexible points, rewards, tiers, referrals, and deep customization. Strong analytics, robust integrations (Shopify/Plus, POS, Klaviyo, Recharge, etc.), and smooth migrations are praised. Support and account management are described as fast, proactive, and strategic, helping shape long‑term loyalty programs.
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We are truly grateful for the support we have received from Alexandra!!!
A true 10/10!
Thank you for sharing your wonderful feedback! We’re so pleased to hear that Reya’s patience, clear communication, and dedication made your onboarding experience smooth and stress-free.
We’re excited to see your loyalty program grow and are always here if you need any support along the way!
We're currently implementing Loyalty Lion and we're having an amazing experience -especially because of Jonathan's great service during our onboarding process. He's extremely friendly and patient - and super serviceminded. It's a pleasure working with him and Loyalty Lion and we're super exited to finally launch our loyalty programme in the nearest future.
A big thanks to Jonathan!
Thank you for your feedback, we are pleased to hear that you had such a positive onboarding experience and that Jonathan's help and guidance throughout the process has met your expectations!
Have been using Loyalty Lion for about 2 years and have been very happy with the program. Hannah has been great with answering any queries we have and how we can best use the program to get the best results for our brand. The online chat as well is great and does get back to me quite quickly. Easy to use and also so helpful during our migration, both Hannah and the team.
Thank you for the wonderful review! We’re so pleased to hear that Hannah and the support team has been able to assist you with any queries and help you get the best results for your brand. We’re here for anything you need going forward, thanks again for your continued partnership with LoyaltyLion!
Quick and effective customer service!
We have been with Loyalty Lion for a couple of years now but I would definitely say the best thing about it is that the customer service is quick and effective. The team will pick up on whatever is needed and will give you a fast response. Overall I would recommend them to any companies that need a solution for customer retention or lower costs in acquisition.
Thank you for taking the time to leave a review. We're so pleased to hear that the team are able to answer your questions quickly and effectively. We look forward to supporting you through your loyalty journey with us, and the team is always happy to help!
We were using LoyaltyLion for 2 years. One day out of nowhere they decided to 2x our price. No communication, just updating our billing price to twice what it was. After using them 2 years, they have had zero improvements besides finally updating their UI. No new integrations. The only new tool they added was "Flows" and its behind a paywall. I would recommend you look into other companies who dont have shady practices like raising your price out of nowhere. I highly recommend Toki (buildwithtoki.com) as an alternative.
Thank you for taking the time to leave us feedback. We never want to feel like you’re not receiving a good level of service. Our VP has been in touch with you to share our terms and conditions and links to relevant information - we are waiting to hear back from you on this and are keen to resolve your concerns so please do get back in touch with us directly.
LoyaltyLion is a nice clean and simple rewards program.
The set up was amazing, especially compared with SLoyalty which had taken me hours to figure out.
It’s also very affordable, I can’t recommend it more!
Super easy to setup and we are seeing engagement immediately. I also really like that LL is so scale-able. We are really looking forward to making the Loyalty program on www.ruggedmaterial.com a big part of our plans.
Our store's PrivatePrize.com photography templates sales jumped to 50% after installation. Our Photography Clients are appreciating the use of Private Rewards through LoyaltyLion.
Dead easy to set up and edit. looking forward to improving customer loyalty with the new Indi Points rewards scheme.
AJ
Indi menswear
www.indimenswear.co.uk
This app has been easy to set up and customize for my specific purposes. A great way for new small businesses to increase customer loyalty!
