Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

February 22, 2026

Great app very detailed i love that for my business.

Skin Envy Beauty Bar
Canada
2 days using the app
Lucky Orange LLC replied February 27, 2026

Thank you for your review! Love that Lucky Orange plays a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Will from Lucky Orange

February 11, 2026

really good app to see where the drop off points for customers was and is and to see what customers see and think

Nuro
United States
2 days using the app
Lucky Orange LLC replied February 27, 2026

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

January 22, 2026

Fantastic app that provides insights about your webstore that you would not have access to otherwise.

Voduz Hair
United Kingdom
About 1 year using the app
Lucky Orange LLC replied January 23, 2026

Thanks for taking the time to leave us a review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Jordan from Lucky Orange

January 20, 2026

A must-have app for digital merchandise management, which keeps you on track and clearly identifies the next steps for website optimization.

Kiokii and...
Canada
8 days using the app
Lucky Orange LLC replied January 23, 2026

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Jordan from Lucky Orange

January 13, 2026

Great tool to understand what is going on with your newly created store! Most helpful tool I've installed.

Golden Prints
United States
4 days using the app
Lucky Orange LLC replied April 22, 2026

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

December 22, 2025

Great app! Helps us as we run META ads to determine problems , fix them, and improve CRO!

Yacht Protection Concepts
United States
About 2 months using the app
Lucky Orange LLC replied January 9, 2026

Thank you for your review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

December 18, 2025

The app works great and the support team helped me through a lot of problems I ran into with traffic sources. Great app!

Luminary Decor
United States
Almost 5 years using the app
Lucky Orange LLC replied January 9, 2026

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything!

Cheers - Justin from Lucky Orange

December 17, 2025

The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!

Abstrax Tech
United States
About 1 year using the app
Lucky Orange LLC replied January 9, 2026

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

Edited February 10, 2026

Great app for CRO and understanding customer behaviour on your Ecomm platform. Justin was an excellent support too!

Richards Packaging
Canada
4 months using the app
Lucky Orange LLC replied November 17, 2025

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Jordan from Lucky Orange

November 11, 2025

Works great and has good analytics to go along with viewing individual sessions

ShapesPlastics
United States
5 days using the app
Lucky Orange LLC replied November 17, 2025

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange