Lucky Orange Heatmaps & Replay
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
Refine
-
By rating
Great tool, especially for a new website that im still trying to clean up the UX.
Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
I love this app, definitely helpful to see bottlenecks and constraints on website
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
I was totally newbie to lucky orange and Jordan gave me tremendous amount of insight what to look out for and how to use lucky orange effectively. No matter how my question was dumb he was helpful. I do thank you again my friend!
These are words we love to hear! Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
Very clear, I like the heatmap. I had a support call. I was helped very nice and with patience. I had many questions but the support has helped me with everything
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Please let us know if you need anything!
Cheers - Jordan from Lucky Orange
Definitively one of the best alternatives to Hotjar for UX and CRO on Shopify. If you want to understand how to optimize your shop customer experience you have to check out Lucky Orange.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Pretty solid app, few minor faults here and there like the live watching, but still very helpful regardless!
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Regarding your feedback on some of the minor faults, please feel free to reach out to support@luckyorange.com so we can take a look at those for you. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
We had a great onboarding call with Justin from Lucky Orange. He was incredibly helpful and clear in explaining how the platform works. He took the time to walk us through the key features and made sure we understood how to get the most out of the tool. Really appreciated his expertise and he had no problems answering any of my questions!
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
The app is good and provides useful insights about our customers journeys and experience on the site. Recommended.
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
The app is very intuitive and easy to use and pull insights from. I'm excited to dive into the data more!
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
Justin, had great customer response and quick to help my issue
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
